Amazon launching Whole Foods Market delivery service

Amazon Prime members living near a Whole Foods Market will be able to tap free 2-hour delivery as long as they're buying $35 in goods from the supermarket chain that Amazon bought in 2017. The service starts today in a...

Walmart partners with Japan e-commerce player Rakuten

Walmart is teaming up with Rakuten, Japan’s biggest ecommerce retailer, on an online grocery effort in Japan, according to an NPR report. The U.S. retailer will provide a channel for Rakuten to sell digital books and audiobooks in the U.S.,...

Consumers like self-service more than associate interaction, reveals survey

If consumers have a choice they're more likely to tap self-service technology versus interacting with a retail sales associate, according to a SOTI survey. The survey revealed that 66 percent of shoppers preferred self-service and self-checkout is by far the...

Amazon Go store now open to the public

Amazon is opening its cashierless Amazon Go store to consumers in Seattle today, following a 14-month trial with company employees, according to The Seattle Times. Upon entering, customers scan a smartphone app that registers them into the store. After grabbing...

Analyst: Pokemon Go proves AR beats VR

GlobalData, a data and analytics company, believes augmented reality has a greater future ahead of it than virtual reality. The company argues virtual reality has very limited applications whereas augmented reality has many potential uses, such as Pokemon Go, according...

Arizona hospital prescribes self-serve kiosk for prescriptions

A self-serve kiosk at Bayless Integrated Healthcare's Dobson Ranch in Mesa, Arizona, enables patients to receive prescriptions and over-the-counter medications immediately following an appointment, according to the East Valley Tribune. The APM Pharmacy kiosk verifies patients using their IDs and...

Theatro, Curbside partner on click and collect customer experience

Theatro is partnering with Curbside in a quest to improve the 'click and collect' customer experience when it comes to in-store pickup of online orders in the retail segment. The collaboration will provide retailers great efficiency and empower retail associates...

Kiosk Information Systems partners with gift registration platform provider

Kiosk Information Systems has partnered with Jifiti Gifting Solutions, provider of a gift registration platform, on a self-service gift registry experience for retailers and brands, according to a press release. Registrants can create and manage their gift lists using the...

Pepper the robot now an airport restaurant greeter

Travelers can expect to see more of the 4-foot tall humanoid, Pepper the robot, at select HMSHost North American airport restaurants, according to a press release. Pepper greets and engages traveling guests, provides menu details and even offers menu recommendations....

Tax bill may impact retailer strategy in several ways

Retailers will likely be hiring less workers and embracing automation technology due to the new federal tax laws. The first place to be automated will likely be the cash register, given lower new equipment costs that will come into play...

Walmart testing new personal shopping experience

Walmart is reportedly tapping text to provide a new personalized shopping experience for the wealthy busy mom. The mega retailer, according to a Recode report, is beta testing a new service that will give shoppers item recommendations and allow purchase...

NYC Amtrak boosts travel experience

Amtrak is focused on helping consumers and travelers find their way around New York City's Penn Station more easily with a new "FindYourWay" app, according to a Newsday report. The app provides mobile device users information on gates, trains, exits,...

Citi Retail study reveals shopper savings in play this season

A nationwide study from Citi Retail Services reveals more than two thirds of U.S. consumers who participate in a rewards program expect to save about $149 this holiday season, and one in three expect to save $200 or more.

Self-serve order pickup robot expands for U.S. retailers, supports smart locker technology

Bell and Howell announced the 100th U.S. installation of the PackRobot, a 16-foot-tall, automated package pickup system manufactured by Cleveron, a European developer of click-and-collect, self-service pickup technology, according to a press release. The PackRobot enables customers to pick up...

7-Eleven testing mobile ordering for delivery, in-store pickup

7-Eleven is testing on-demand ordering for delivery or in-store pickup at select Dallas stores with its new 7-ElevenNOW smartphone app, according to a press release. Currently being tested in 10 downtown and uptown 7-Eleven stores in Dallas, 7-ElevenNOW is expected to roll out to other U.S. locations in 2018.

Personalization pays off big time, claims new study

Retailers who personalize are likely seeing big benefits such as increased profits, according to Monetate's second annual Personalization Development Study. The report, developed with WBR Insights, includes insight from more than 500 markets in North America and the U.K. Personalization...

Purdue University slam dunks with LED displays from Daktronics

Purdue University is upgrading Mackey Arena in West Lafayette, Indiana, adding 13 LED displays from Daktronics. The company will deploy a center-hung display system and ribbon and corner displays, according to a press release. The center-hung display will be made...

2018 will bring Lord & Taylor to Walmart.com shoppers

Walmart.com and Lord & Taylor are teaming up to launch a flagship store on Walmart's e-commerce site come Spring 2018. The collaborative brand store will provide a "specialized online experience," according to a press release. "Our goal is to create...

Stephen Hawking claims AI will destroy humans

Artificial intelligence could prove to be deadly to the human race, according to physicist Stephen Hawking, who told the audience at the recent Web Summit in Lisbon that the technology's impact could prove destructive. In noting that while AI also...

Swyft acquires ZoomSystems

Swyft, Inc. has acquired NewZoom LLC, a provider of automated retail systems, in a cash and equity transaction.

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