Big IoT adoption on horizon, claims new report

Seven in 10 retailers will be investing in Internet of Things technologies as a way to improve customer experience, according to the newly released 2017 Retail Vision Study from Zebra Technologies. The report claims nearly 70 percent of retail decision...

AI may one day be the modern bank teller

A new Accenture survey reveals four in five bankers believe artificial intelligence will be the prime channel for customer interaction by the year 2020. The technology, according to a New York Post report, will "revolutionize" how banks get data and how banks interaction with customers.

Tulip Retail, True Fit team up on a personal shopping experience

Tulip Retail and True Fit are partnering to foster a more personal in-store shopping experience and working with fashion brand kate spade to pilot the store associate-focused initiative. The quest is to provide shoppers with highly personalized fit, size and...

Amazon Go store hits some glitches

The public unveiling of Amazon's Go store, which features no cashiers, is being delayed due to some technical glitches, according to a Market Watch report. The big challenge is that the sensor-based check-out system isn't working well when there are...

Mobile devices transforming customer experience, reveals study

More than three quarters of mobile consumer search efforts contain the word 'coupon,' and nearly as many include the search term 'sale,' according to a new study. In simple terms today's mobile retail consumers are browsing for deals on racks...

Retailers going mobile in big way, but no big payoff as yet

Today's retailers are more than embracing mobile apps, as more than two thirds have one in play. But the payoff isn't hitting big just yet. A new PointSource The State of Mobile Experience Report highlights current website and mobile app...

LogicLane un-wastes food with Mill Street Merchants

LogicLane LLC announced in a company press release the opening of its first community retail location, Mill Street Merchants. "Our Mill Street Merchants business model is simple," said LogicLane and Mill Street Merchants CEO Patrick Esposito. "Tons of great food...

POS provider payworks launches customer engagement platform

Engage is a new platform that links payment transaction data to shoppers' profiles, which can help in the development of customer engagement solutions.

Recon Instruments teams up with Frank Mayer and Associates on merchandising strategy

Recon Instruments teams up with Frank Mayer and Associates on merchandising strategy

Recon’s smart eyewear finds a home in a smart innovative display program.

Small Business Saturday no small revenue booster for local retailers

Small Business Saturday a lucrative success even without the usual consumer incentive.

AT&T flagship store's interactive tech going nationwide, starting in Texas

AT&T's new store in Lubbock, Texas, has been designed so customers can explore and interact with the latest technology via digital signage and interactive engagement technology.

The Walking Company stepping up in-store customer experience

World's largest specialty retailer of comfort footwear to leverage Epicor Retail CRM with tablet devices to arm store associates with key customer insights, new POS solution for more personalized engagement.

Clarks steps into digital experiences across the UK and Ireland

Clarks, the iconic British shoe manufacturer and retailer, has selected Moki Total Control to deliver contextual and relevant digital signage experiences via LG tablets in its 566 UK and Republic of Ireland stores.

Lowes Foods opts for Unata to pilot 1-to-1 e-commerce experience

Unata, the Toronto-based provider of one-to-one omni-commerce solutions, today announced that Lowes Foods, a locally-owned and operated grocery chain headquartered in North Carolina, has selected Unata's customer engagement platform for a pilot, which will offer a one-to-one e-commerce experience for its shoppers.

Mondelēz rolling out digital signage Virtual Assistants to Belgian retailers

Multibillion dollar snack conglomerate Mondelēz International is rolling out a group of five Tensator Virtual Assistants to introduce its latest sweet treats at Carrefour, Cora and Makro stores in Belgium, according to an announcement from Tensator.

IBM empowering Shiseido Beauty Consultants with mobile platform

IBM has announced its collaboration with global cosmetics manufacturer Shiseido Co. Ltd. to provide its nearly 10,000 Beauty Consultants in Japan with mobile apps designed to provide new customer services, customer-centric product improvements and social innovations.

Samsung demos assisted-selling kiosk, digital signage displays at NRF BIG Show

Samsung Electronics America presented its interactive retail experience at NRF 2015, highlighting a range of solutions for retail environments, from the storefront to the showroom to the loading dock, warehouse and back office.

Neiman Marcus sold on interactive digital signage touch tables

Interactive touchscreen experience provider T1Visions today announced the initial deployment of interactive retail tables for luxury retailer Neiman Marcus.

Provision Interactive to deploy promotional kiosks at Rite Aid stores

Provision Interactive Technologies Inc., a subsidiary of Provision Holding Inc., announced plans for the rollout of Provision's 3D Savings Center digital signage kiosks in 200 Rite Aid locations in the New York and Los Angeles markets beginning in 2015.

Interactive Customer Experience Summit coming to Chicago in June

The conference will focus on technologies such as digital signage, self-service kiosks, mobile and tablets, as well as emerging technologies like beacons, virtual assistants and augmented reality.

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