UK book retailer drives efficiency, cost savings with automation platform

The biggest U.K. book seller is gaining operational efficiency and greater transparency with in-house facilities management after deploying a SaaS service automation platform. The ServiceChannel solution, according to the release, is helping the retailer boost communications and performance. "The goal...

Humanoid robot coming to a retailer near you

SoftBank Robotics is focused on getting a humanoid robot, Pepper, into every retailer and it won't just be giving customer service. The robot, according to an Inc. report, could soon be offering nutrition advice on items in grocery stores, assessing...

U-Vend, Ingram Micro team up on self-serve retail platform

Self-serve kiosks being launched in Canada will provide consumers a new channel for buying cell phones and phone accessories.

Why self-checkout kiosks won't eliminate the cashier anytime soon

Why self-checkout kiosks won't eliminate the cashier anytime soon

Customers tend to rely on self-checkout kiosks only for small orders, as each additional item increases the chance of a technical problem, says an industry expert.

Apex Supply Chain Technologies rolls out self-serve restaurant kiosk

Apex Supply Chain Technologies rolls out self-serve restaurant kiosk

Apex has rolled out a new self-serve restaurant kiosk to allow on-the-go consumers to order from any device and pick up and pay for their food at the kiosk.

AVT Inc. files for bankruptcy protection

Vending manufacturer AVT Inc. has filed for Chapter 11 bankruptcy protection, according to a press release. AVT management claims this event was caused by unsuccessful expansion into other industries, not their core vending business.

Interactive Customer Experience Summit coming to Chicago in June

The conference will focus on technologies such as digital signage, self-service kiosks, mobile and tablets, as well as emerging technologies like beacons, virtual assistants and augmented reality.

Outerwall wins software innovation award

Outerwall Inc. is the winner of the 2014 Software AG Innovation Award in Digital Enterprise for its enterprise management software.

Old Navy vending machines dispense free flip flops

In the run-up to its annual $1 summer flip-flop sale on June 28, Old Navy has been dispensing free flips from vending machines in locations around New York and Los Angeles.

Vandalism forces removal of giant automated convenience store

A giant vending machine located on the Omaha side of the Bob Kerrey Pedestrian Bridge linking Omaha to Nebraska has been removed after being repeatedly vandalized, Omaha World News reports. The Shop24 automated convenience store was popular with Parks Department...

MasterCard sets up kiosk zone at Toronto's Air Canada Centre

MasterCard has launched the Priceless Toronto Zone, an interactive digital experience for sports fans, at the Air Canada Centre in Toronto. The Zone is outfitted with two large flex screens, an eight-panel video wall and a 65-inch touchscreen. It enables...

AVT licenses wireless management system to Marley Coffee Automated Stores

AVT Inc., a provider of custom vending machines, automated retailing and self-service kiosks, has announced that it has licensed its patented wireless vending management system to Marley Coffee Automated Stores Inc. According to the companies, Marley Automated Coffee Stores is...

Amazon quietly rolls out Kindle vending kiosks

It appears the king of e-commerce is experimenting with physical retail. According to an article on GeekWire, an Amazon-branded Kindle vending kiosk has been spotted in the McCarran International Airport in Las Vegas. The Kindle kiosk, which was created by...

Automated retailing kiosk lands in Detroit

AVT Inc. announced that its Utique Shop has deployed in the Detroit Metropolitan Airport. Utique is an interactive, touch-sensitive, automated store that offers an assortment of luxury and personal items such as gifts, gadgets, electronics, and skincare items by high-end...

VeriFone introduces unattended payment devices

VeriFone Systems Inc. has introduced UX Solutions, its series of unattended payment devices that the company said can improve transaction security, speed and reliability for vending machines and other self-service environments, including parking meters, petroleum pumps and ticketing machines. According...

Veterans 4 Vending offers 10 percent startup discount to veterans

Carts Blanche LLC announced that it is offering U.S. military veterans a 10-percent discount on the purchase of VendaCarts Trailers through February 2014, as part of the Veterans 4 Vending turnkey automated business model. VendaCarts mobile automated stores expand the...

Bartell Drugs rolls out book machine for in-store print-on-demand

Kodak Alaris announced Seattle-based Bartell Drugs will offer consumers a full-service digital-to-print media center for all their custom print needs, via On Demand Books' in-store Espresso Book Machine integrated with KODAK Picture Kiosks. According to the companies, this state-of-the-art center...

ZoomSystems seeks global expansion with Vigix acquisition

Automated retail company ZoomSystems recently announced the acquisition of Vigix Inc. and its patented no-moving-parts technology, which ZoomSystems said will allow it to expand its global infrastructure and its on-shelf availability for in-demand products. The Vigix no-moving-parts dispensing system is...

Canadian clothier dispenses designer duds from a kiosk

Quattro Clothiers, a Toronto-based luxury menswear shop, is using an automated retail kiosk by Signifi to dispense designer Italian shirts, according to a news release. The SpotShop kiosk uses a tray system to carefully handle the shirts, which carry price...

Coinstar rolling out kiosks with PayPal integration

Starting this month, Coinstar users in California, Ohio and Texas can use the coin-counting kiosks to add money to, or withdraw money from, their PayPal account — a move that the company said furthers the convergence of brick-and-mortar and online...

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Intel's Christie Rice talks customer experience, digital innovations