Consumer Behavior News & Media
Costco top grocery retailer in Canada
December 12, 2025
Costco ranks as Canada's top grocery retailer for the second consecutive year, according to a dunnhumby's Retail Preference Index for Canada.
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Walmart, Amazon, Costco big favorites for boomer consumers
December 12, 2025
When it comes to shopping the boomer generation's top retailer choices are Walmart, Amazon, Costco, Kroger and Home Deport.
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Rethinking Retail: Strategies to Meet Evolving Customer Expectations
Retail is entering a new chapter where every interaction has the potential to shape lasting connections with customers. This infographic explores how…
Presented by Toshiba Global Commerce Solutions, Inc.
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AI redefining brand reputation, consumer trust
December 4, 2025
More than half of consumers often or always check a retailer or brand's reputation before engaging, and, at the same time, AI-driven discovery tools is…
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Most online shoppers feel anxious after clicking buy button
December 3, 2025
Two-thirds of online shoppers feel anxious after they click the buy button.
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Half of retailers can’t keep up with pace of tech change
December 2, 2025
Just over half of North America retailers, 54%, can't keep up with pace of technology change and 49% struggle to quantify return on in-store tech investments…
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Shopping insights on the millennial consumer
December 2, 2025
The average millennial household spends $22,298 each year in stores, taking 683 shopping trips a year. The millennials top retailers are Walmart, Amazon…
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A look at the longest walking distances in US malls
December 1, 2025
Every wondered how long you may have walked during that last mall visit? To answer that question for mall walkers across the nation Kuru has mapped it all out.
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Consumers want flexibility, reliability in online purchase shipping
December 1, 2025
Consumers not only want low-cost or free shipping they want flexibility and reliability.
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Agentic AI may disrupt retail yet consumer caution in play
November 27, 2025
Agentic AI is poised to disrupt retail yet 50% of consumer remain cautious of fully autonomous purchasing.
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Many consumers using AI, social media for holiday shopping
November 25, 2025
More than half, 57%, of holiday shoppers will be using social media when shopping and 39% will be using AI tools.
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Shoppers a bit wary Black Friday deals are really deals
November 25, 2025
A hefty number of shoppers, 84%, believe retailers inflate prices ahead of sales to exaggerate discounts. Skepticism is highest among the younger shopper…
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Increasing prices impacting holiday shopper plans
November 21, 2025
Nearly seven in 10 shoppers report increasing prices will impact spending plans this year, with 39% expecting to spend less.
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Holiday shoppers adjusting spend habits due to economy
November 21, 2025
Consumers are showing spending caution this holiday season and adjusting habits in response to economic uncertainty.
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Majority of consumers will join loyalty program with an active community
November 13, 2025
A good majority, 70%, of consumers are more likely to join a loyalty program that has an active community and 71% consider engagement with community members to…
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Retail holiday sales to exceed $1T for first time in 5 years
November 12, 2025
The holiday retail sales season, between November and December, will grow between 3.7% and 4.2% which could bring total spend to just over $1 trillion…
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Most consumers anxious about tariffs
November 11, 2025
American consumers, over 80%, are increasingly concerned about the impact of tariffs on their spending power.
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Theft, violence on the rise in retail
November 7, 2025
Violence and theft are increasing in the retail industry with retailers reporting a 18% jump in the average number of shoplifting acts per year from 2023 to…
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From destination to signal: How AI is rewiring the role of brand websites in retail
by Joseph Perello — Founder and CEO, Props
In a world where shopping starts with a prompt, the question is no longer “How do I get traffic to my site?” It’s “What does my content teach the machine about…
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Gen Z big on buying via social media
October 29, 2025
When it comes to shopping, Gen Z consumers (those born after 1995) are increasingly turning to social media as 44% have purchased via the commerce channel.
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