Price a big focus for back-to-school shoppers

September 9, 2025

Price is the top priority for more than half, 57%, of back-to-school shoppers, a slight increase from 52% in 2024.

Elevating Customer Service with Technology: What Hospitality and Food Service Businesses Need to Know

Learn how hospitality and food service businesses can enhance customer service with advanced technology. This blog explores how retail-hardened POS systems…

Consumers prioritizing convenience, flexibility, hybrid shopping

September 4, 2025

Consumers in the U.S. are increasingly prioritizing convenience, flexibility and value when it comes to shopping and are also embracing hybrid shopping and…

Shoplifting reportedly broke up Target, Ulta Beauty partnership

September 3, 2025

Shoplifting is being cited as the reason for the breakup of Target and Ulta Beauty with one report claiming shoplifters stole $10,000 in products at one store…

Examining the knowledge gap between shoppers, retail store associates

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Retailers and store associates are facing challenges meeting the needs of consumers. The answer lies in ensuring retail workers are given the tools and…

Walmart store sales appear immune to economic challenges

August 29, 2025

Walmart U.S. store sales jumped nearly 5% in the quarter ended July and online sales increased more than 25% compared to the same quarter last year.

Retailers, store associates struggling to meet shoppers expectations

August 22, 2025

Retailers and store associates are struggling to live up to shoppers' expectations when it comes to having the right data to facilitate rewarding customer…

San Mateo police warn of self-checkout scams

August 20, 2025

The San Mateo Police Department in San Mateo, California is alerting the public about a scam targeting senior citizens at self-checkout lanes.

Man facing felony theft for allegedly swapping tags at Walmart self-checkout

August 15, 2025

A man from Central, a suburb of Baton Rouge, Louisiana, has been arrested for allegedly using a price-tag swapping scheme to steal more than $2,300 worth of…

Shoppers already in back-to-school purchase mode

August 12, 2025

Two-thirds of back-to-school shoppers begun purchasing items for the upcoming school year as of early July, according to the annual survey released today by…

Tariffs won’t deter holiday shoppers

August 11, 2025

The tariff policies being imposed by President Donald Trump won't deter holiday shoppers this year.

Create Your Tomorrow: Crafting Unique Shopping Experiences for the Modern Consumer

Discover how retailers can redefine the shopping journey with personalized, tech-enabled experiences. This eBook explores strategies to meet modern consumer…

Presented by Toshiba Global Commerce Solutions, Inc.

How Verizon is tapping AI to drive customer experience innovation

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Verizon has unveiled its most significant customer experience transformation involving every customer channel – from retail stores to its app to its online…

One quarter of consumers will Buy Now Pay Later for holiday shopping

August 5, 2025

One quarter, 25%, of U.S. consumers plan to use Buy Now, Pay Later services when it comes to holiday shopping this year and 27% of millennials plan to go into…

Emotions drive over half of American spending

August 5, 2025

More than half, 63%, of American consumers shop emotionally and 74% state it leads to overspending.

Nearly half of consumers oppose tariffs

August 1, 2025

Nearly half of U.S. consumers, 43%, oppose White House administration tariff policies while 29% are in support and 28% are neutral on the issue.

More than half of consumers trust AI

July 31, 2025

Over half, 62%, of consumers trust AI to guide brand decisions yet 57% still prefer traditional search engines when researching personal, medical or financial…

Increasing costs reshaping how consumers live, shop, engage with brands

July 28, 2025

As costs increase, and tariff policies are enacted, consumers are changing spending behavior, from scaling back to switching brands and re-thinking…

Customer loyalty at inflection point, claims study

July 24, 2025

Retail loyalty is hitting a crossroad and is at an inflection point as customer expectations are outpacing loyalty program evolution.

Back-to-school spend projected to hit $30.9B

July 24, 2025

Back-to-school spending, for K-12 students, is projected to remain steady and hit a collective $30.9 billion.