Half of holiday shoppers plan to shop online more this year than last

November 19, 2013

According to a study released today by market research company Lab42, half of holiday shoppers plan to shop online more this holiday season compared with last…

The window to win or lose brand loyalty? 76 seconds.

November 19, 2013

LivePerson, a provider of digital engagement solutions, has announced the results of its second annual "Connecting with Customers" research, a comprehensive…

Visa's chief economist offers holiday shopping forecast

November 18, 2013

Wayne Best, chief economist for Visa, has announced the findings of this year's Visa Spending Intentions survey. Conducted for Visa by Prosper Insights and…

Millennials are accepting more lax privacy policies in exchange for rewards

by Jeff Fromm — Executive Vice President, Barkley

Online privacy policies always seem to be a bunch of gibberish. Who actually reads the privacy policy anymore? When given the option to either read pages of…

New survey reveals consumer holiday shopping habits

November 18, 2013

A new survey published by Alliance Data Retail Services shows that consumers are being more cautious with their shopping this holiday season, taking longer to…

OSHA reminds retailers about crowd safety issues during holidays

November 18, 2013

In advance of the holiday season, the U.S. Department of Labor's Occupational Safety and Health Administration is encouraging retail employers to take…

Black Friday and Cyber Monday sales to grow 2.2 percent

November 18, 2013

For the fourth year in a row, disposable incomes have only inched up, wearing on consumers' ability to shop 'til they drop. October's government shutdown…

First Data releases October 2013 consumer spending analysis

November 18, 2013

First Data Corp., provider of electronic commerce and payment processing, today released its First Data SpendTrend analysis for Oct. 1, 2013, through Oct.

Research reveals impact of Pinterest on e-commerce

November 15, 2013

Software firm Piqora, which offers a marketing suite for "the visual Web" (Pinterest, Instagram and Tumblr), has released preliminary findings of its research…

140 million people expected to shop online Thanksgiving weekend

November 15, 2013

For the first time since 2002, Thanksgiving falls as late as the calendar possibly allows it to, but eager holiday shoppers are already mapping their…

Four ways to fight showrooming with data

A thorough understanding of the practice can lead to strategies that help thwart the loss of customers to online competition.

Holiday shopping survey reveals Thanksgiving, Black Friday plans

November 14, 2013

Global consultancy Accenture has released the results of its 2013 Holiday Shopping Survey, which polls U.S. consumers on their plans for the upcoming weeks.

America's Research Group, Inmar Forecasting see 'significant increase in Black Friday shopping'

November 13, 2013

According to the "Christmas & Holiday Shopping Forecast" released today by America's Research Group and Inmar, retailers can expect an increase of nearly…

Gift card spending reaches all-time high

November 13, 2013

It's personal, it's practical, and it comes with a price tag that matches anyone's budget — it's a gift card, and this season 8 in 10 (80.6 percent) shoppers…

Report shows most consumers comfortable with personalized marketing

November 13, 2013

Sociomantic Labs, a provider of programmatic advertising solutions for e-commerce marketers, has announced initial findings from a new study on consumer…

More than half of U.S. shoppers have started their holiday shopping

November 12, 2013

Early October holiday promotions struck a chord with millions of Americans as 53.8 percent of shoppers say they have already started holiday shopping…

Mindshare VoC tool aims to tackle reviews fraud

November 12, 2013

Mindshare Technologies, a provider of voice of the customer solutions, has announced the launch of Mindshare OpenTell, a patent-pending product that is fully…

Despite government shutdown, retail imports rose in October

November 12, 2013

Import volume at the nation's major retail container ports grew 6.5 percent in October over the same month last year despite the government shutdown, and…

More than half of mobile sales originating from email made on a tablet

November 12, 2013

A new report from email marketing services provider Yesmail Interactive, an Infogroup company, finds that 56 percent of mobile online sales originating from a…

Report says retail shrink averages 1.4 percent of sales

November 12, 2013

Shrink, comprised of shoplifting, employee or supplier fraud, organized retail crime and administrative errors, cost the retail industry more than $11…