POS playing stronger role in consumer tipping

November 18, 2022

Nearly half of consumers, 45%, report tipping more due to business requests during the checkout process and over a half of U.S. consumers say they feel…

Kentucky is really, really big on Black Friday

November 18, 2022

The most obsessed state when it comes to Black Friday is Kentucky, followed by West Virginia and Arkansas, respectively. Alabama lands in fourth place.

3 ways collecting consumer data boosts customer experience

by Sai Koppala

Here are actionable steps retailers can take to encourage consumers to share data and then make good use of that data over the long term.

Retail sales up in October

November 17, 2022

Despite a flurry of reports that consumers are cutting back on spending as the holiday season arrives, retail sales in October rose 1.3% with consumers…

Inflation spurring consumers to make tough holiday spend decisions

November 17, 2022

Consumers plan to keep budgets tight while shopping this holiday season, and 61% plan to keep the budget restricted if the current inflation economics continue.

Luxury consumers not cutting back this holiday season

November 15, 2022

A majority of luxury consumers, 76%, plan to spend the same, or more, during this year's holiday season.

Consumers getting creative for holiday funding needs

November 15, 2022

Consumers are willing to give up streaming services and eating out, sell possession and take on another job in order to buy holiday gifts this year.

Consumers heading online Black Friday, Cyber Monday

November 11, 2022

A big number, 71%, of U.S. consumers plan to shop online this upcoming Black Friday and Cyber Monday and 40% of those shoppers will spend more on those days…

Value for the money a big factor for shoppers

November 11, 2022

A good number, 76%, of consumers are spending less and 56% indicate that "value for the money" is a big factor that impacts their loyalty of a retailer.

Consumers plan to cut back on dining out, travel

November 11, 2022

More than half, 60%, of consumers are "highly concerned" about the economy and 39% list personal finances as a primary concern. Spending on dining out and…

Sustainability top consumer priority

November 10, 2022

More than three-quarters of consumers believe it's important for a brand to highlight eco-practice data online, and if it's missing, a majority will look…

Millennials busy shopping online, tapping mobile devices

November 10, 2022

Four in five (80%) of millennial shoppers now do most shopping online, up from 60% just three years ago, with 56% shopping mostly on a mobile device — a jump…

Consumers pulling back on spend thanks to rising costs

November 9, 2022

More than half, 63%, of consumers plan to pull back spending in reaction to inflation and rising costs, and inflation has significantly impacted 41% of…

Small retailers anticipating a profitable holiday season

November 9, 2022

A good majority, 80%, of small retailers targeting Gen Z and Gen Alpha consumers via social media efforts are optimistic about higher profits this holiday…

How to enable more human interactions with customers

by Sarah Assous

Enabling human interactions with customers is about facilitating discovery experiences that feel human and empathetic, speaks your language, removes…

The Ultimate Choice of Self-service POS System for High-speed Rail Companies

In the post-COVID-19 era, high-speed rail companies install self-service POS systems to avoid human contact and prevent the spread of the virus. PST650 is the…

American shoppers are loving convenience stores

November 4, 2022

The U.S. consumer is increasingly becoming a convenience store fan, with 62% stopping by a store at least once a week and 70% of convenience store consumers…

Balance key when it comes to self-checkout strategies

November 4, 2022

Retailers deploying self-checkout options should be taking a balanced approach as a study reveals just a small portion of consumers want SCO-only in a store…

Consumers embracing self service

November 2, 2022

Shoppers are returning to shop in stores and are embracing self service, according to Zebra Technologies Corp.'s 15th Annual Global Shopper Study.

Consumers willing to pay item return cost for convenience factor

November 1, 2022

A good number, 25%, of consumers are willing to pay for a product return in exchange for convenience.