First Data releases October 2013 consumer spending analysis

November 18, 2013

First Data Corp., provider of electronic commerce and payment processing, today released its First Data SpendTrend analysis for Oct. 1, 2013, through Oct.

Research reveals impact of Pinterest on e-commerce

November 15, 2013

Software firm Piqora, which offers a marketing suite for "the visual Web" (Pinterest, Instagram and Tumblr), has released preliminary findings of its research…

140 million people expected to shop online Thanksgiving weekend

November 15, 2013

For the first time since 2002, Thanksgiving falls as late as the calendar possibly allows it to, but eager holiday shoppers are already mapping their…

Four ways to fight showrooming with data

A thorough understanding of the practice can lead to strategies that help thwart the loss of customers to online competition.

Holiday shopping survey reveals Thanksgiving, Black Friday plans

November 14, 2013

Global consultancy Accenture has released the results of its 2013 Holiday Shopping Survey, which polls U.S. consumers on their plans for the upcoming weeks.

America's Research Group, Inmar Forecasting see 'significant increase in Black Friday shopping'

November 13, 2013

According to the "Christmas & Holiday Shopping Forecast" released today by America's Research Group and Inmar, retailers can expect an increase of nearly…

Gift card spending reaches all-time high

November 13, 2013

It's personal, it's practical, and it comes with a price tag that matches anyone's budget — it's a gift card, and this season 8 in 10 (80.6 percent) shoppers…

Report shows most consumers comfortable with personalized marketing

November 13, 2013

Sociomantic Labs, a provider of programmatic advertising solutions for e-commerce marketers, has announced initial findings from a new study on consumer…

More than half of U.S. shoppers have started their holiday shopping

November 12, 2013

Early October holiday promotions struck a chord with millions of Americans as 53.8 percent of shoppers say they have already started holiday shopping…

Mindshare VoC tool aims to tackle reviews fraud

November 12, 2013

Mindshare Technologies, a provider of voice of the customer solutions, has announced the launch of Mindshare OpenTell, a patent-pending product that is fully…

Despite government shutdown, retail imports rose in October

November 12, 2013

Import volume at the nation's major retail container ports grew 6.5 percent in October over the same month last year despite the government shutdown, and…

More than half of mobile sales originating from email made on a tablet

November 12, 2013

A new report from email marketing services provider Yesmail Interactive, an Infogroup company, finds that 56 percent of mobile online sales originating from a…

Report says retail shrink averages 1.4 percent of sales

November 12, 2013

Shrink, comprised of shoplifting, employee or supplier fraud, organized retail crime and administrative errors, cost the retail industry more than $11…

Make sure your associates are not practicing survey coercion

by Jim Joseph — President, Lippe Taylor

Last week in my class at NYU we discussed consumer surveys as a market research technique. They are a tried and true approach to getting feedback or getting to…

Survey says most online retailers ignoring site-search data

November 12, 2013

Global e-commerce companies are missing significant opportunities to improve the effectiveness, reach and return of their marketing and sales programs…

Smartphones are transforming retail, not with technology, but with messy humanity

A profound transformation in retail is now underway. But it's not what you think.

Barnes & Noble announces 'Discovery Friday,' marketing campaign

November 11, 2013

Barnes & Noble, Inc. wants to start the holiday shopping season earlier than anyone else: Today the retailer announced Barnes & Noble Discovery Friday…

Strong 'shopping intensity' expected for Thanksgiving-holiday period

November 8, 2013

Consumers are geared up for the Thanksgiving shopping days, according to a special national consumer poll of 1,000 households that was commissioned by the…

ShopperTrak adds next-day data to its reports

November 8, 2013

Retailers can now evaluate, benchmark and make key decisions based on their stores' shopper traffic more quickly than ever before, according to a release from…

Brand Keys survey predicts 5% decrease in holiday retail sales

November 8, 2013

Increased use of mobile outreach and planning, coupled with an increased number of retail-developed mobile apps, means traditional retailers will have to truly…