Walmart shutters Scan&Go due to consumer disinterest

There's no more Scan&Go happening at Walmart as the top retailer has shuttered the cashierless checkout app. The reason, according to a Business Insider report, was due to little shopper interest and participation. Walmart’s decision comes as its top competitor,...

Starbucks is top mobile loyalty app with consumers, reveals survey

In what is probably not a surprise to anyone, Starbucks' mobile app is the most popular among several well-known restaurant loyalty rewards apps, according to a new survey from The Manifest. The Manifest, which is a business news and how-to-guide...

Consumers want personal advertising, claims new data

Today's consumer want personalization when it comes to marketing and advertising, with seven of 10 saying they prefer content and ads tailored to their interests and shopping habits, according to new data from Adlucent. Personalization needs may even outweigh privacy...

Mother's Day gift cost just under a C-note

Mother's Day shoppers will spend, on average, just under $100 buck this year, with baby boomers most likely to spend the least and generation xers likely to spend over a C-note. The most popular item for purchase will be a greeting card followed by flowers and a meal, according to a new Citi Retail Services survey.

Jewelry, outings top Mother's Day gift list

Just over one third of Mother's Day shoppers, 34 percent, will spend $4.6 billion on jewelry for moms and 55 percent will spend $4.4 billion on food experiences — such as brunch or dinner. Flowers, which many may think top...

Mother's Day spend may hit $23B

This year may mark the second-highest spend for Mother's Day, hitting an expected $23.1 billion. That’s the prediction from an annual survey conducted by National Retail Federation and Prosper Insights & Analytics. The U.S. consumer is expected to spend an...

Walmart, DoorDash team up on grocery delivery

Walmart and DoorDash are teaming up to expand Walmart's online grocery delivery service, beginning with the Atlanta metro market. The collaboration, according to a press release, is the beginning of a strategy that will extend the service to reach more...

Last-minute shoppers love the local retail store

Not every consumer jumps online to buy that last minute gift. In fact, a Netsertive consumer survey reveals that while shoppers may do online research they're most likely to hit the local retailer for the last-minute purchase. The 2018 Local...

Personalization gaining value in retail customer experience, study reveals

Personalization is paying off with nine out of 10 digital marketers reporting a lift in business but more than half describe personalization maturity level as limited. That's the finding of an Evergage and Researchscape International study regarding the importance of...

Study: Millennials aren't shopping like older parent generations

As millennials move into the age of having children, their shopping habits and activities are a bit different than previous consumer generations. The National Retail Federation's quarterly Consumer View report reveals millennial-age parents, in their late 20s and early 30s,...

Mom isn't on everyone's mind come Mother's Day

Just over one quarter of Americans acknowledge that they've completely forgotten their moms, now and then, when it comes to the annual Mother's Day celebration. A poll of 1,000 U.S. consumers, conducted by Propeller Insights on behalf of Ebates reveals...

Study: Consumers don't mind sharing data for a better retail customer experience

Nine out of 10 consumers are okay with brands knowing more about them if it helps deliver a more rewarding and satisfying shopping experience. Yet a third don't believe brands care enough about personalizing the experience, according to Episerver's annual...

Survey: Consumers want Amazon-like store experience

Consumers, especially millennials, are increasingly expecting an "Amazon-like" experience when in a retail store environment and that means retailers need to double down on engaging, convenient shopping experience. That's the findings of a new Euclid Analytics survey, "The Store of...

Consumers love interactive content, reveals report

Today's consumers are still focused on price when it comes to the purchase decision but the importance of the shopping experience is gaining traction, according to the Kibo 2018 Consumer Trends – Engaging the Informed Consumer, which polled 3,000 U.S....

Easter spend expected to be very robust

Easter spending is predicted to hit $18.2 billion, nearly as high as last year's record-setting $18.4 billion, according to a National Retail Federation and Prosper Insights & Analystics survey. Research indicates 81 percent of American consumers will celebrate the religious...

The try-before-you-buy trend spurring a returns tsunami, claims study

Retailers offering a try-before-you-buy strategy are experiencing a surge of intentional returns that may undermine profits, according to a new Brightpearl study. Companies including Amazon and its new Prime Wardrobe, Stitch Fix, Warby Parker and Trunk Club have led the...

Physical, digital melding together fast in retail

The lines between the physical and the digital is getting even more blurry, according to a NRF/Forrester study. The traditional retail experience and the online retail experience are melding given consumers expectations to shop in both environments in a seamless...

Mobile orders skyrocket in 2017, but 2 in 5 still use cash, claims study

Restaurant visits paid via mobile app grew by 50 percent over the last year, a new NPD study finds. However, cash payment still captures two of every five restaurant visits, a news release said. Both of those revelations were provided...

Women like online shopping more than men, claims report

When it comes to ecommerce and online shopping it's women who are enthusiastic as male consumers tend to prefer shopping in brick-and-mortar retail locations. Male consumers are also less likely to embrace technology disruptors and like to see and touch...

Gen Z, millennials driving the next-gen in loyalty

Gen Z and millennial consumers are propelling a new era in customer loyalty, according to new Alliance Data research. What’s coming is a retail age in which brands must illustrate their loyalty to earn consumer loyalty as the younger shopping...

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