Smart store tech is a revenue booster, reveals report

A new Juniper Research report reveals smart store technologies will spur over $78 billion in annual transaction revenue in the next five years. These technologies, such as Amazon Go and what the report describes as "invisible payment" tech, are ideal...

Report: Many retailers don't have an omnichannel strategy in place

As the holiday season arrives, a new study reveals omnichannel is not a big priority for many retailers as 40 percent don’t even have a strategy. The trend insight, from a new Zaius report, is just one of several findings...

September retail sales jump thanks to weather-related events

Retail sales in September increased 0.5 percent compared to August, and 3.2 percent compared to a year go, due primarily to hurricane event impact. The sales insight, from the National Retail Federation, noted it was a "good increase" and "strong...

It's going to be a jolly retail holiday season predicts study

Retailers should be in a jolly mood this holiday shopping season as a PwC report predicts U.S. holiday spending will spike 6 percent. The average U.S.

Human behavior is a good thing for businesses, reveals study

Companies that display good human relationship behaviors are more likely to make more money, according to the third annual Customer Quotient report from C Space. Human traits such as openness and empathy lead to better financial performance and improved customer...

Consumer spend inches up in August

There was a slight uptick in consumer spending in August, according to Commerce Department figures cited in a Reuters report. Consumer spend increased 0.1 percent following a 0.3 increase in July and was in line with economists' predictions, stated the...

Study: Consumers OK with IoT payments, but want control over purchase

Nearly half of consumers in the U.S. polled for a Worldpay survey said they would feel comfortable with a connected device, such as a refrigerator, ordering items on their behalf, according to a press release from the company about the...

Cyber Monday will overtake Black Friday as consumer favorite, reveals study

Tired of crowds, long lines and seeking more convenience, consumers are expected to shop more on Cyber Monday this holiday season than on Black Friday. One big reason is that consumer expectations are at an "all time high," according to...

Halloween spend may hit $9B record

Retailers selling Halloween candy, costumes and pumpkins are likely to see a lot of consumer activity this year as shoppers are predicted to spend $9.1 billion, an 8.3 percent spike over last year's $8.4 billion. The average shopping trip should...

Study: Consumers not keen on facial ID for payments

A Juniper Research survey reveals more than 40 percent of iOS users in the U.S. consider themselves unlikely to use facial recognition as a payment security technology. Contactless payment users consider fingerprint sensors and voice recognition more appealing authentication methods,...

Consumers more comfortable with nonfinancial providers for bill pay, money transfers

A substantial number of consumers are comfortable using nonfinancial providers for essential activities such as paying bills, transferring money to others and taking out loans, according to the latest consumer trends survey from Fiserv. The survey also found notable adoption...

Grocery shoppers hungry for digital experiences

Digital is having a greater impact than ever on the grocery consumer shopping path, with digital influence on sales in store jumping from 33 percent to 51 percent in 2016. In fact, digital is woven into all of the consumer's...

Nike live design experience custom builds shoes in under 90 minutes

Nike Makers' Experience merges digital design with traditional shoe making, allowing consumers to try on shoes, then have the shoes made for them on the spot in less than 90 minutes via dynamic object tracking and projection systems that instantly...

Missouri tourists loving information kiosk

Response to a tourist information kiosk at the Farmington Civic Center in Farmington, Missouri, providing information on restaurants, lodging and downtown activities, has been encouraging in its first couple of weeks, according to the Daily Journal. In the first couple...

Google veterans launch smartphone activated self-serve convenience concept

Google veterans Paul McDonald and Ashwath Rajan are launching a new concept called Bodega, a 5-foot-wide pantry box filled with non-perishable convenience items that customers purchase using their smartphones, according to Fast Company.

Venmo tackles e-commerce payments with Williams-Sonoma pact

Venmo wants to get itself involved in e-commerce and has struck a deal with Williams-Sonoma to let users of the mobile P2P app buy or split gifts across all Williams-Sonoma properties, according to a report from recode. "That is very...

Robust financials ahead for Old Navy

Not every retailer is struggling, and those who are may want to take a long hard look at what's going on at Old Navy.   The Gap brand predicts it will hit over $10 billion in sales in just the next several years, according to a Market Watch report.   The prediction was made during the Goldman Sachs Global Retailing Conference last week.

Millennial parents hit brick-and-mortars to stay on budget

Shopping in-store is more cost effective, according to millennial-aged parents, compared to online shopping. The consumer segment is expected to do a majority of its back-to-school shopping (72 percent) in a store rather than online, according to a new nationwide...

Millennials aren't anti-store and don't mind being tracked

Contrary to what a good number of media reports claim, half of millennial shoppers prefer in-store shopping, and a good majority, 70 percent, don't mind having their purchase and browser activity tracked by retailers. "While we're seeing much more mobile...

Holiday ecommerce season will take a dip this year, reveals forecast

Retailers hoping for a more robust ecommerce holiday season will likely have their hopes dashed, given ecommerce growth will hit just 10 percent growth, a 1 percent dip compared to last year. Amazon's increasing dominance and greater online discounts are...

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Surviving the retail revolution: 2018 will be a wild ride