Consumer Behavior News
Retail sales expected to grow 4.4% this year
March 24, 2026
Retail sales this year will grow by 4.4%, hitting $5.6 trillion.
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United Airlines enacts rule to make for quieter flight
March 13, 2026
Travelers flying on United Airlines will have to wear headphones when listening to a device as the airline has updated its rules and policies.
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More consumers using AI tools but still lots of mistrust
March 12, 2026
A hefty number of U.S. consumers, 71%, are using AI tools, with 37% using them daily or several times a week and 41% would use it more frequently for shopping…
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Severe winter weather boosts online retail activity
March 11, 2026
The country's severe winter weather proved to be a boon to online retail which experienced a 1.9% sales jump in January.
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Trader Joe’s earns best grocery store title in consumer report
March 6, 2026
Trader Joe's is the best U.S. grocery store according to a report from the American Consumer Satisfaction Index.
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Consumers spending more time to find best price
March 4, 2026
Well over half of U.S. consumers are taking more time to find the best price and AI may be playing a bigger role when it comes to shopping, payments, loyalty…
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Home Depot: Customers not spending on big projects
March 3, 2026
Consumers are not investing in big home improvement projects and are tempering spending, according to Home Depot leaders.
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Home Depot beats Lowe’s in Q4 2025 consumer spend, pricing a factor
March 2, 2026
Home Depot captured 29% of home improvement spending, besting Lowe's which captured 17% in the fourth quarter of 2025.
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Walmart expects to maintain solid sales growth in 2026
February 25, 2026
Walmart expects to maintain the sales growth it achieved in 2025 yet are a bit wary of the current economy in the U.S., trade policy actions and how low-income…
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Amazon beats out Best Buy in consumer electronics purchases
February 25, 2026
Amazon captured 31% of consumer electronics spending in 2025, beating out Best Buy, according to Numerator's "Numerator Consumer Electronics Tracker" report…
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Study details retail display influence
February 24, 2026
Most shoppers, 76%, have discovered a new product or brand from seeing it on a retail display and 63% of shoppers state retail displays have influenced their…
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Retailers loss from returns, shrink in 2025 hit $796B
February 24, 2026
The total retail loss due to shrink, fraud, returns abuse and operational leakage totaled $796 billion in 2025, according to Appriss Retail's "The 2026 Total…
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Gen AI reshaping shopping behavior
February 20, 2026
Gen AI has moved from experimentation to habit formation when it comes to consumer shopping behavior.
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US retail metrics staying the course this year
February 19, 2026
A new forecast predicts projections for U.S. retail metrics will stay the course through 2026 with a possible minimal rise in the first half of the year.
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E-commerce orders enjoyed big jump in 2025
February 19, 2026
E-commerce orders across all channels in the U.S. grew 147% year over year in 2025 and the top 5% of brands drove the majority of that growth.
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AI assistant use doubles as more shoppers tap AI to handle buying process
February 13, 2026
The use of AI assistants among U.S. shoppers has more than doubled year-over-year, increasing to 35% from 12% in 2024 and over half of shoppers are open to AI…
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Walmart top destination for Valentine’s Day shoppers
February 11, 2026
Over half, 65%, of consumers will celebrate Valentine's Day with Gen Z and millennials more likely to celebrate. The top shopping locations for Valentine's Day…
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Crypto going mainstream among US merchants
February 4, 2026
Cryptocurrency payments are quickly moving in to the mainstream of U.S. commerce with nearly four out of 10 (39%) accepting cryptocurrency at checkout.
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Valentine’s Day spending projected to be record-setting
February 2, 2026
Consumer spend on Valentine's Day is projected to hit a record $29.1 billion, according to a survey from the National Retail Federation conducted by Prosper…
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Most consumers can identify AI videos
January 29, 2026
A hefty number of consumers, 83%, said they can spot an AI-generated video and that such videos lower brand trust.
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