Consumer Behavior News
On Track Innovations teams with EVO Payments on unattended retail
August 7, 2020
EVO Payments, Inc., a provider of payment technology integrations and acquiring solutions, is teaming up with On Track Innovations Ltd., a provider of cashless…
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NRF economist: Big questions loom regarding economic recovery
August 6, 2020
While there are some broad indicators that the U.S. economy is beginning to recover, the nation's biggest and top retail organization is issuing a cautionary…
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Under Armour earnings healthy thanks to e-commerce activity
August 3, 2020
Under Armour's second-quarter earnings reveal momentum thanks to e-commerce activity, but the athletic apparel seller projects a revenue dip ahead, ranging…
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Consumer spend increases, personal income dips
August 3, 2020
U.S. consumer spending rose in June by 5.6%, for the second consecutive month, but was not as robust as the 8.5% spike in May, according to Commerce Department…
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Kohl's latest retailer to close stores on Thanksgiving
July 30, 2020
Kohl's is closing its stores Thanksgiving Day for both safety and convenience reasons, according to a company blog post.
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Disneyland Resort revamps face mask strategy
July 30, 2020
Just one day after Walt Disney World decided to ban face masks with valves, holes or mesh material, the Disneyland Resort is enacting the same face covering…
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Coronavirus tanking consumer confidence
July 29, 2020
Consumer confidence took a big dip in July due to the ongoing COVID-19 pandemic outbreaks hitting across the U.S.
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AR, AI gain ground in post-COVID retail marketing strategies
July 28, 2020
The COVID-19 pandemic is changing retail marketing strategies with more spend taking place on augmented reality, artificial intelligence and messaging in the…
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Consumers without masks can still shop at Walmart
July 28, 2020
Despite a mandate that consumers wear facial masks in light of the ongoing coronavirus pandemic Walmart isn't enforcing the requirement within its stores.
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Bashas' supermarkets deploy NCR's Emerald POS platform
July 27, 2020
Bashas' Family of Stores, which operates more than 100 stores, including Food City, AJ's Fine Foods, Eddie's Country Store, Bashas' and Bashas' Diné…
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COVID-19 may impact US consumer spend for years to come
July 27, 2020
The U.S. consumer is still spending on non-essential items as the coronavirus continues to spike again across the country, according to a Simon-Kucher &…
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Survey reveals consumers prefer contactless
July 23, 2020
A Entrust Datacard survey shows the vast majority of U.S. payment cardholders, or 75%, prefer using contactless cards over other forms of payment, including…
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Research: Coronavirus concerns spurring consumer behavior, buying decisions
July 21, 2020
The key focus for grocery consumers is a safe in-store experience given the ongoing COVID-19 pandemic, and shoppers are most concerned about shopping in…
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Retailers struggling with inventory stock, profitability challenges
July 20, 2020
The average order value from U.S. online purchases has dropped to its lowest level since the coronavirus pandemic hit at the end of March and it's having a big…
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COVID-19 is driving online, mobile payment adoption
July 20, 2020
The ongoing coronavirus pandemic is driving big adoption of mobile and online payments by consumers, according to a DaVinci Payments national study of consumer…
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Target, Walgreens, CVS launch mask requirements
July 17, 2020
CVS, Target and Walgreens are now on the list of retailers requiring consumers to wear facial masks while shopping and the rule impacts all stores nationwide.
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Best Buy to customers: Wear a mask
July 16, 2020
Best Buy is requiring shoppers to wear face masks in stores due to the ongoing COVID-19 pandemic and the fact many states are seeing record-breaking numbers of…
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NRF: Time for nationwide mask policy
July 16, 2020
As a growing number of retailers, from Walmart to Costco to Best Buy, initiate face mask mandates for shoppers, the National Retail Federation is calling on…
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ACI Worldwide says global e-commerce up 28% in June
July 14, 2020
Global e-commerce sales rose 28% in June, according to ACI Worldwide, marking the largest year-over-year increase since the beginning of the COVID-19 outbreak.
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Live webinar: Assessing COVID-19 impact on customer interaction, satisfaction
July 13, 2020
A live webinar on July 16 will explore how COVID-19 is impacting customer satisfaction and the way they perceive and interact with a preferred financial…
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