3 aspects of post-COVID consumers retailers must understand

by Bobby Marhamat — CEO, Raydiant

Bobby Marhamat, CEO of Raydiant, writes that most of the changes rising in consumer behavior began long before the pandemic, but recent events have accelerated…

Rethinking retail in the wake of Covid-19

by Sachin Dev Duggal — Founder, CEO, Builder.ai

Sachin Dev Duggal, co-founder and CEO of Builder.ai, shares his insight on the 'new' world of retail and offers up avenues retailers can take to get closer to…

Payments in retail: The importance of creating integrated solutions amid COVID-19

Rich Aberman, co-founder and chief product officer, Integrated Banking at WePay, maps out the many innovative payment options and systems retailers can tap and…

5 ways retailers must evolve for a post-Covid world

by Amanda Glasgow — Creative Director, EMEA, Appnovation

Amanda Glasgow, creative director, EMEA, for Appnovation, explores how retailers can respond to the massive changes in consumer behaviour throughout the…

Envisioning a more resilient retail landscape with more choices than ever

by Greg Khan

Greg Kahn, president and CEO of the Internet of Things Consortium, shares insight on how major brands are wasting no time to launch new technology and take new…

4 ways retailers can optimize distribution strategies

by Chris Jones — EVP Marketing & Services, Descartes Systems

Chris Jones, executive vice president, marketing and services, at Descartes, offers up four considerations retailers need to take into account to optimize…

Transforming brick and mortar to create personalized customer experiences

by Audwin Cash — SVP, Atrius Enterprise Solutions

Audwin Cash, SVP of Atrius Enterprise Solutions, Acuity Brands, explains how retailers are dealing with issues in brick and mortar locations never seen before.

A retailers guide: Dos and don’ts of opening up

Nancy Liberman, vice president of marketing for JRNI, shares what retailers need to do, and what they should not do, as they begin opening and getting back to…

COVID-19: There is hope for fashion yet

by Zach Thomann

Zach Thomann, EVP and GM of PFS, believes fashion and luxury and beauty segments will rebound in the wake of the coronavarius and may even lead to more…

6 steps for retailers in this crisis and the next

by Ed Valdez — Partner & CMO, Chief Outsiders

Ed Valdez, partner and CMO with Chief Outsiders, shares six steps and additional strategies that retailers should use to lead their business through the…

Selling behind a mask: Connecting while social distancing

by Liz Cichowski — President, Learning Means Business, Inc.

Liz Cichowski, a senior instructional designer, retail industry expert, at Learning Means Business Inc., offers up tips for helping retail associates engage…

How data is powering a retail evolution during the COVID-19 pandemic and beyond

by John Kavulich — Vice President, IoT Solution Sales, Acuity Brands

John Kavulich, VP, IoT Solution Sales, Acuity Brands Lighting, Inc. explains why the most successful retailers will be those with an actionable data strategy…

The 7 Rs of resiliency programs

by Doug Reifschneider — Vice President of Marketing, Pita Pit USA

Doug Reifschneider, a CMO with Chief Outsiders, shares a 7 Rs of Resiliency Programs, which is a checklist that can help frame and direct retailer efforts in…

The long-term impact COVID-19 will have on attitudes toward e-commerce

by Richard Piper

Richard Piper, business development director at Webloyalty, shares how retailers, in the wake of COVID-19, has a big task ahead: thinking about the long-term…

Changing habits of a lifetime: why online retailers must support the vulnerable and elderly more than ever before

Conor McGrath, head of UK and Nordic Clients at parcelLab, shares why UK retailers UK retailers that have introduced new measures to help vulnerable shoppers…

Navigating the new retail experience: A world of change

by Chris Hogue — Head of Strategy and Product, LiveArea

Chris Hogue, head of strategy and product at LiveArea, explains why experimentation and flexibility is key to retail success.

Retail employee engagement and COVID-19: Getting back to work

by Liz Cichowski — President, Learning Means Business, Inc.

Liz Cichowski, a senior instructional designer, retail industry expert, at Learning Means Business Inc. explains why retailers, which are busy optimizing…

5 quick e-commerce changes retailers should make now

by Rob Weaver

Rob Weaver, chief revenue officer at Vertebrae, explains why retailers must focus on engaging shoppers and boosting purchase confidence in recovering from…

How COVID-19 is changing the customer experience in retail

by Ron Lutz — Chief Retail Officer, Miller Zell

Ron Lutz, chief retail officer at Miller Zell, shares insight on why retailers, as they emerge from the current state, must focus on rebuilding brand loyalty…

Moving closer to consumers in the age of social distancing

by Praful Karanth — Retail & Supply Chain Industry Advisor, SAP

Praful Karanth, retail and supply chain industry advisor, SAP, explains why retailers need to consider new ways to acquire consumer attention in ways that are…