Ramada by Wyndham seeking cultural brand ambassador for worldwide adventure

October 9, 2024

Ramada by Wyndham is looking to hire a brand ambassador to embark on a worldwide adventure and serve as its "Chief Eats Officer."

Augmented reality and virtual reality: Reimagining try-before-you-buy

by Ashish Kumar — Assistant Vice President of Operations, Chetu, Inc.

With AR and VR integration, consumers can have more confidence when buying online and retailers can increase shopping opportunities and cut expenses.

Shopping app use surging in popularity, revenue

October 2, 2024

Shopping apps have surged in the past five years with annual revenue of the market growing by 136% and hitting over $33 billion, according to a Statista…

CarrefourSA teams with Simbe to deploy autonomous robot Tally

October 1, 2024

CarrefourSA, a Turkish retailer operating over 1,200 stores, has teamed up with Simbe, a store intelligence solutions provider, to deploy Simbe's autonomous…

Virtual Shelves - The Future of Retail Media

The evolving retail landscape involves redefining the purpose of physical stores for more customer connections and creating seamless omni-channel experiences.

Presented by eyefactive GmbH

National Retail Solutions (NRS) Launches "Marty's Minutes, C-Store Basics 101" Video Series

National Retail Solutions (NRS), a leading provider of point-of-sale (POS) systems and merchant services for independent retailers, is excited to announce the…

How to stop phantom inventory from scaring away loyal customers

by Tav Tepfer — CRO, Invent Analytics

Providing great customer experiences is essential for long-term success, and retailers that ensure in-demand products are consistently and readily available…

Motel 6 marketing VP talks brand transformation

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

In this latest episode of the CX Innovators podcast, produced by Networld Media Group, Jenna Berg, vice president of brand marketing at G6 Hospitality, the…

ICX Summit: Tapping customer feedback to drive retail wins

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

How to tap customer feedback to improve the retail brand and make meaningful changes to services and operations was a panel topic at the ICX Summit held in…

David’s Bridal hires Elina Vilk to lead pearl marketplace

September 24, 2024

Elina Vilk has been named chief business officer at David's Bridal and will lead the retailer's Pearl by David's brand.

JetBlue debuting first airport lounges

September 24, 2024

JetBlue's first ever airport lounge is set to open at New York's JFK airport by the end of 2025 and shortly after at Boston Logan International Airport.

Steve Madden taps Fast Simon for AI shopping optimization

September 19, 2024

Steve Madden, a fashion-forward footwear retailer, is partnering with Fast Simon, which provides AI-powered optimization, on an initiative to bring advanced AI…

Beyond efficiency: Why empathy wins in the age of AI customer service

by Alex Irvin — Co-Founder / CMO, eCosmetics

By prioritizing human expertise and leveraging technology strategically, retailers can create a customer service experience that is both efficient and…

Bass Pro Shops tap Kevin Kreczko as customer experience VP

September 19, 2024

Kevin Kreczko has been named VP of customer experience for Bass Pro Shops.

ICX Summit: The power of customer engagement

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Neely Woodson Powell, founder and CEO of the Charleston Shoe Company, shared insight on the value customer engagement in her keynote at the ICX Summit held in…

Bringing brand loyalty back: Adapting to a new age of customer expectations

by Todd Pollak — Chief Revenue Officer, Marqeta

With competition for consumers’ attention at an all-time high, brands that embrace the latest technology to forge deeper, personalized experiences with…

Costco, Ikea execs cited as retail leaders shaping the future

September 17, 2024

The National Retail Federation Foundation is honoring five retail leaders as those shaping the future of retail in 2025.

Product discovery not hitting high notes with consumers

September 16, 2024

Four in 10 online shoppers are giving product discovery experiences a 'C' grade or less and are wanting more tailored search results.

Associated Food Stores taps Birdzi to drive personalized engagement, attain advanced customer insight

September 13, 2024

Associated Food Stores, a grocery wholesaler and cooperative, is deploying Birdzi's customer intelligence and engagement platform to provide personalized…

Walmart deploys invisible barcodes to stem shoplifting

September 12, 2024

Walmart has implemented technology to combat shoplifting at its self-checkout stations. The retailer has introduced invisible barcodes on Great Value branded…