Walmart, OpenAI team on AI-first shopping experiences

October 17, 2025

Walmart is partnering with OpenAI to create a first-AI shopping experience that will allow customers and members to complete purchases from Walmart directly…

The communication gap holding back businesses

by Jim Eckes — Founder, TieTechnology

When communication tools aren’t integrated with the platforms retailers rely on — such as CRM systems, dispatch tools or customer service software — it creates…

Fashion retailer Oh Polly taps LED displays to drive shopper engagement

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Oh Polly, a U.K. fashion brand deploys transparent StandardVision's Clear Canvas LED displays across store windows as an immersive digital layer to drive…

Museum Technology for the Future: Interactive Exhibits & Digital Experiences

Museum innovations & technologies shape the museum of the future with immersive AR & VR experiences, interactive exhibits, self-service solutions that boost…

Presented by eyefactive GmbH

Tariff timeline: White House actions, declarations, reversals

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Given the tariff impact to the retail industry RetailCustomerExperience is keeping a timeline of tariff pronouncements.

Glik's taps Aptos cloud-native tech for unified commerce experience

October 15, 2025

Fashion retailer Glik's is deploying the Aptos One POS and OMS to drive a unified commerce experience at 70-plus stores.

NCR Atleos, Moto expand relationship to expand self-service cash access

October 13, 2025

NCR Atleos and Moto are extending their partnership to deliver access to cash through the NCR Atleos Cashzone Network, which now includes more than 16,000 ATMs…

Webinar examines deploying responsible AI in CX voice channels

In a free webinar Modulate CEO and Co-Founder Mike Pappas and John Walter, president of the Contact Center AI Association, explore how retailers can…

Coach debuts coffee shops to drive foot traffic, sales

October 10, 2025

Coach is opening coffee shops connecting to stores, with 12 to 15 initially planned each year.

How to make retail execution software work where it really counts: On the sales floor

by Akash Gupta — CEO and Co-founder, GreyOrange

When used strategically, retail execution software serves as a force multiplier on the sales floor, empowering associates to serve customers unburdened by…

DoorDash launches delivery robot Dot

October 10, 2025

DoorDash has launched Dot, a delivery robot that can navigate roads, bike lanes and sidewalks.

Pearle Vision launches store redesign

October 9, 2025

Eye care franchise Pearle Vision has debuted a store design aimed at meeting the needs and preferences of consumers and franchisees.

The ripple effect: 5 ways modern POS technology multiplies retail ROI

by Retail Customer Experience

POS mobility empowers associates, boosts basket size, and elevates the customer experience and satisfaction.

Presented by Aptos, LLC

Retail isn’t one-size-fits-all: Why localized strategy is key to surviving in the new era of commerce

by Jacyn Heavens — Founder and CEO, Epos Now

If there’s one lesson for retailers to embrace moving forward, it’s this: Uniformity is efficient. But adaptability wins.

Award-winning interactive self-service kiosk solution

eyefactive develops an interactive touchscreen software for Zwilling as an innovative store concept for the retail space. The multi award-winning POS solution…

Presented by eyefactive GmbH

Resilient Retail: Building Agile and Secure Operations to Combat Labor Shortages and Shrink

From intelligent automation and real-time monitoring to integrated loss prevention tools, the most resilient retail operations are those that can respond to…

Presented by Toshiba Global Commerce Solutions, Inc.

Rack Room Shoes debuts lighthouse concept stores

September 30, 2025

Rack Room Shoes is continuing its national expansion with the opening of seven "lighthouse concept stores" aimed at enhancing the shopping experience.

Albertsons retail media collective embraces video to power shopper-centric journey

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Albertsons Media Collective is seeing robust results from Criteo’s Onsite Video solution for retail media from a big jump in clicks and a 460% sales lift.

Diebold Nixdorf lands on Time's World's Best Companies list

September 29, 2025

Diebold Nixdorf, a company that provides solutions for banking and retail, has been named one of Time's World's Best Companies, according to a press release.

How optimization shapes the online shopping experience

by Jennifer Locke — Manager of Technical Account Management - Americas, Gurobi Optimization

In the midst of increasing scale and economic flux, successful retailers will be those who leverage the tools at their disposal to optimize the shopping…