New media, new opportunities

August 17, 2008

Blogs, forums, e-mail level the playing field among retailers.

The pursuit of pampering

by James Bickers — Editor, Networld Alliance

August 17, 2008

The Lexus experience goes from the showroom to the waiting area. Result? Total luxury.

Strategic thinking

August 17, 2008

Six tips to make in-store video rock your marketing plan.

Marketing nirvana

by Julie Sturgeon — independent journalist, CEOEditor, Inc.

August 17, 2008

The rules for building true customer relationships have become more subtle and a lot more clever.

Neighborhood retail making a comeback

August 17, 2008

Springfield Business Journal: During the past 50 years, the commercial development industry has followed rooftop demographics as they moved farther out on the…

Culturing a customer-friendly environment

August 17, 2008

How sensitive are you to differences in ethnicity?

Smart shopping carts gain momentum

August 13, 2008

The Canadian Press: Smart-cart technology — shopping carts with attached interactive video consoles — is gaining momentum in the United States and Europe.

Home and garden center adds interactive digital signage

August 13, 2008

MINNEAPOLIS — Wireless Ronin Technologies Inc., a Minneapolis-based digital signage provider, announced that Bachman's Inc., a Minneapolis-based floral, home…

Madden 09 draws midnight crowd

Food, games and a live band used to get gamers to stay up late and shop.

Nine West pilots item-level RFID

August 11, 2008

NEW YORK — Jones Apparel Group Inc. announced that it has initiated a program to evaluate RFID technology in select Nine West retail locations. The goal of…

Circuit City expands social commerce platform

August 11, 2008

RICHMOND, Va. — Circuit City announced renewed and expanded alliances with ConsumerReports.org, Popular Photography and Sound & Vision magazines and the…

China shop boosts customer service with real-time location system

August 10, 2008

RFID Journal: When a customer is ready to make a purchase at high-end china retailer William Ashley, a salesperson runs an inventory check for the items via…

Future Shop unveils quadrant-based layout, central hub

August 10, 2008

The Vancouver Sun: Future Shop has unveiled its first new store format in eight years with a feature that has taken a firm grip on the interior design world …

Retailing to the digital native

by James Bickers — Editor, Networld Alliance

A new type of shopper requires a new level of engagement.

VendorNet launches cross-channel inventory tool

August 5, 2008

DELRAY BEACH, Fla. — VendorNet, a supply chain collaboration solutions provider, has announced the availability of its StoreNet Manager, an e-commerce and…

Despite customer qualms, retailers ready for contactless

August 4, 2008

RFID Journal: Just as one study found British consumers to be uncomfortable with the idea of contactless payment cards, other unrelated research determined…

More stores broadening selection in lieu of new-store construction

August 3, 2008

Chicago Tribune: Guitars at Best Buy. Frozen pizzas at Menards. Yoga pants at Walgreens. As the economy slows and the retail industry cuts back on investment…

Thirty-six million Americans now print online coupons

August 3, 2008

MOUNTAIN VIEW, Calif. — The number of people turning to the Web for coupons has soared to 36 million in 2008. That's an increase of 10 million people from…

The changing face of the department store

The venerable retail institution rolls with the times.

Oft-quoted retail statistic doesn't give the full picture

July 30, 2008

NEW YORK — A new global shopper study, "Shopper Decisions Made In-Store" (SDMIS), reveals what's truly happening in the world's retail shopping aisles.