Amazon expanding drone delivery this year

August 27, 2026

Amazon Prime Air drone delivery is expanding to nearly 500 cities and towns this year.

Why retail warehouse technology keeps falling short of the customer experience promise

by Michelle Jones — Director of Presales and Solutions Consulting, Logistics Reply

The frustration retail warehouse leaders feel with technology implementations begins with how the industry has framed maturity.

Walmart deploying commerce intelligence platform to Sam’s Clubs

August 27, 2026

Walmart is deploying Walmart Data Ventures' first-party commerce intelligence platform to its Sam's Club locations in 2027.

Costco moves into Medicare business via SCAN Health Plan

August 27, 2026

Costco is partnering with SCAN Health Plan to launch a suite of senior-focused insurance products and is Costco's first partnership with a Medicare plan.

Walmart launches Tap to Pay at Walmart stores, Sam’s Club locations

August 26, 2026

Walmart is launching Tap to Pay as a payment option at select Walmart stores and Sam's Club locations.

Aldi asks fans to choose next coffee creamer flavor

August 26, 2026

Aldi is leaving the flavor of its next Barissimo coffee creamer, or possibly two flavors, in the hands of fans.

Target issues apology on offensive costume: We got this wrong

August 25, 2026

Target is apologizing for selling a costume deemed offensive that ignited strong social media backlash.

Tariff timeline: White House actions, declarations, reversals

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Given the tariff impact to the retail industry RetailCustomerExperience is keeping a timeline of tariff pronouncements.

Amazon locker network expands to more than 750 colleges

August 24, 2026

Amazon has expanded its Locker network to more than 750 locations across more than 500 U.S. college and university campuses, according to a press release. The…

Chewy tops when it comes to consumer trust

August 24, 2026

Chewy took the top spot as the most trusted company in America in the 2026 Axios Harris Poll 100 Reputation Rankings.

Designing Immersive Experiences in Specialty Retail

Immersive specialty retail experiences take shape when store design, technology, and human interaction work together to create meaningful customer connections.

Walmart: Tariff refunds will keep prices low

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Walmart revealed it had 11,000 rollbacks in prices in the second quarter, up from 7,200 rollbacks at the end of the first quarter.

Target sales reveal growth boosted by tariff refunds

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Target beat street expectations with its Q2 earnings but CEO Michael Fiddelke said there is still important work ahead.

Home Depot deploys express delivery nationwide, Q2 earnings exceed expectations

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Home Depot launches nationwide express delivery across all U.S. markets on the same day Q2 earnings reflect sales of $47.9 billion in Q2 2026, an increase of…

Jetstar will soon charge for overhead luggage use

August 18, 2026

An Australia-based airline plans to implement a charge for using overhead luggage space.

Prepango scores with FIFA souvenir vending machines

by Richard Slawsky — Editor, Connect Media

Automated retailer Prepango used its airport network, remote monitoring and regional sales data to put official World Cup products within reach of travelers…

How Estée Lauder turned a training problem into a 62% engagement rate

by Janina Moza — Chief Marketing Officer, Flipsnack

A prestige beauty brand rebuilt how field teams accessed seasonal training. What they didn’t expect was that the same format would become one of their most…

Home Depot realigns leadership to drive innovation

August 13, 2026

The Home Depot has made leadership changes in a quest to accelerate innovation and grab greater a bigger piece of the $1.2 trillion home improvement market.

Wegmans testing revamped carts

August 13, 2026

Wegmans is piloting redesigned shopping carts at two Pennsylvania locations.

Back-to-school shopping getting more stressful for parents

August 12, 2026

Nearly half of consumers, 48%, shopping for back-to-school items are projected to spend more this year with 13% spending less than in 2025.