Customer Service News
Minnesota lawmakers mulling surveillance pricing ban
April 3, 2026
Lawmakers in Minneapolis are considering a ban of surveillance-pricing technology and use when it comes to food retail establishments.
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CVS Health debuts apothecary-style pharmacy locations
April 2, 2026
CVS Health had debuted the first of nearly 20 apothecary-style pharmacy locations it plans to open this year to increase access to pharmacy care.
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Buc-ee's rolling out specialty coffee vending
March 30, 2026
Roadside retail phenomenon Buc-ees is expanding its beverage offerings through a partnership with Costa Coffee, introducing automated coffee kiosks at…
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Sally Beauty debuts TikTok Shop
March 27, 2026
Beauty retailer Sally Beauty has launched Sally Beauty on TikTok Shop.
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Uber debuts safety ride program for female customers
March 25, 2026
Uber is expanding a pilot program aimed at boosting safety with a feature that allows female riders and drivers to be match with another female for trips.
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Pennsylvania debuts bill to fight dynamic pricing
March 23, 2026
Pennsylvania lawmakers are proposing a Senate bill, 1205, that would ban dynamic pricing.
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Amazon debuts 1-hour, 3-hour delivery options
March 23, 2026
Amazon has debuted faster delivery options, including a one-hour window and a three hour service which is now live in over 2,000 cities and towns.
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Pegasus TransTech rolling out kiosks at Pilot Travel Centers
March 19, 2026
Pegasus TransTech has introduced new Transflo Express self-service scan station kiosks at selected Pilot Travel Center locations, according to a report on the…
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United Airlines enacts rule to make for quieter flight
March 13, 2026
Travelers flying on United Airlines will have to wear headphones when listening to a device as the airline has updated its rules and policies.
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Amazon website, app glitch impacts online customers
March 6, 2026
Amazon's website and shopping app went offline Thursday early afternoon but was back in operation by evening.
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Trader Joe’s earns best grocery store title in consumer report
March 6, 2026
Trader Joe's is the best U.S. grocery store according to a report from the American Consumer Satisfaction Index.
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True Beauty Lashes taps Perfect Corp. for personalized lash recommendation
March 4, 2026
True Beauty Lashes has partnered with Perfect Corp., an AI and augmented reality beauty and fashion technology, to power LashLovr, a personalized lash matching…
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Cheaper retail prices unlikely despite tariff ruling
March 3, 2026
Consumers won't see prices coming down despite a Supreme Court ruling that declared Trump administration tariffs were not constitutional, according to…
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Love’s Travel Stops enhances rewards loyalty program
March 2, 2026
Love's Travel Stops has enhanced its rewards loyalty program and now allows all drivers to earn and redeem points on fuel and in-store purchases at its 60…
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Rakuten Ichiba, Google team on YouTube shopping experience
February 27, 2026
Rakuten Ichiba, a Japan online marketplace, is partnering with Google in Japan to provide an accessible shopping experience where consumers can buy products…
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Buc-ee’s may be landing in Oklahoma
February 23, 2026
Buc-ee's is reportedly looking to open its first store in Oklahoma.
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Target investing in store labor amidst job cuts at centers, offices
February 16, 2026
Target will invest more in store labor to boost the customer experience while trimming back about 500 jobs within its distribution centers and regional offices.
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1-800-Flowers.com joins Instacart app
February 12, 2026
1-800-Flowers.com has joined the Instacart app, providing delivery from more than 700 participating florists across the 1-800-Flowers.com network.
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The Home Depot, Bass Pro Shops now home for Wahlburgers locations
February 6, 2026
Wahlburgers, the burger chain founded by brothers Mark, Donnie and Paul Wahlberg, announced a major national expansion strategy, including partnerships with…
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Lifestyle retailer taps Jumpmind Commerce for register needs
February 6, 2026
Downtown Locker Room, a lifestyle retailer now known as DTLR, has deployed Jumpmind Commerce's POS platform at both fixed and mobile registers at 640-plus…
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