What lane are you in?

There are some retailers that focus on customer service. Blogger Cindy Pass takes a look at why these companies are worthy of recognition, and why a "confused…

Top 10 sales bad habits (and how to break them)

Kevin Cundiff, vice president of warranty retail for Foretgra, lists the Top 10 mistakes retailers make and how to correct them.

Kmart's Joe Boxer Tracker Band rewards users for doing nothing

April 21, 2015

Kmart is tapping into the fitness tracker trend with an "inactivity tracker" meant to promote the retailer's Joe Boxer pajama brand.

Playing the JCPenney blame game

by Robert Passikoff — Consultant, Brand Keys

No, it's not a new promotion, but the latest excuse for holiday losses.

Target names Tesco's Mike McNamara as new CIO

February 3, 2015

McNamara will join Target from U.K.-based Tesco PLC, where he worked for more than 15 years. In 2011, McNamara was named the global supermarket chain's chief…

Target announces it is leaving Canada

January 15, 2015

Retailer promises 16 weeks of compensation to its 17,600 employees across Canada.

Walmart Asia names Scott Price president and CEO

November 5, 2014

Walmart Asia operates more than 850 store units in China, Japan and India.

Retail Orphan Initiative rallies retail industry for ebola relief in Liberia

November 3, 2014

#RetailFightsEbola campaign works to deliver critically needed supplies for distribution through NGO partners in Liberia that have helped reduce new cases by…

Sears adding drive-thru returns and exchanges

September 16, 2014

According to the company, customers can pick up, return or exchange purchases without leaving their vehicle, with a guaranteed wait time of five minutes or…

Target says it will 'respectfully request' shoppers not bring guns into stores [UPDATED]

July 2, 2014

For the past month, Target has had something of a PR nightmare on its hands in Texas, where the group Open Carry Texas has been meeting up and strolling the…

Target forms new Digital Advisory Council

May 29, 2014

Target Corp. announced it has formed a Digital Advisory Council. According to the company, the panel of technology industry leaders will help guide Target's…

U.S. retail market up 2 percent in the first quarter of 2014

May 21, 2014

The U.S. retail market increased 2.28 percent year over year in Q1 2014, totaling $1.08 trillion for the quarter, according to projections from eMarketer.

Erik, Jamie Nordstrom exchange roles in Nordstrom multi-channel business

May 20, 2014

Nordstrom Inc. announced today that two executive team members, Erik Nordstrom and Jamie Nordstrom, are exchanging roles to further strengthen the company's…

Sears completes separation of Lands' End business

April 5, 2014

Sears Holdings Corporation has announced that its pro-rata spin-off of Lands' End, Inc. from Sears Holdings closed on April 4, 2014. According to the company…

A love song to Mr. Sears and Mr. Roebuck

Sears Holdings just announced its plans to close its flagship Loop location in Chicago this April.

U.S. Olympic Committee partners with JCPenney

January 3, 2014

The United States Olympic Committee (USOC) announced it is teaming up with JCPenney as part of the retailer's charitable giving program, JCPenney Cares.

JC Penney, Sears, A&F make list of 2013's worst CEOs

December 30, 2013

Fox Business has released its annual list of the worst CEOs, and three of the seven slots are reserved for retail leaders.

Photos: Barneys New York holiday window displays

November 20, 2013

The "Empire State" meets state-of-the-art display technology from Christie for a fully immersive visitor experience this holiday season at the Barneys New York…

Former Target, Toys R Us exec launches advisory group

November 14, 2013

Gerald Storch, noted strategist and 30-year veteran of the retail industry, has announced the launch of Storch Advisors, a global business and management…

Sears might spin off Land's End, auto center businesses

October 31, 2013

After losing money in back-to-back quarters, Sears is suggesting that it might spin off its Land's End and auto center divisions to raise some much-needed…