Target upgrades info delivery with KANA

October 1, 2008

MENLO PARK, Calif. — KANA Software Inc., provider of multichannel customer-service technology, has closed a seven-figure transaction with leading retailer…

Oracle enters the retail space-planning business

October 1, 2008

REDWOOD SHORES, Calif. — Oracle has announced plans to acquire Advanced Visual Technology Ltd., provider of 3-D visual macro space planning software for…

PCI standard v1.2 clarifies rules

Latest version is tougher on malware, easier on firewalls.

Fred Meyer goes HD

September 25, 2008

In-Store Marketer: Fred Meyer has outfitted its electronics departments with a new high-definition digital signage network. Custom content is being developed…

Opinion: Most loyalty programs use the wrong incentives

September 22, 2008

Wall Street Journal: The biggest problem with loyalty programs, according to two professors of management science, is that most retailers adopt a…

Hackers 'are picking on the small guys'

by James Bickers — Editor, Networld Alliance

New research into recent card breach incidents may surprise merchants.

Office Depot adds online photo services

September 21, 2008

DELRAY BEACH, Fla. — Office Depot announced the launch of a new digital photo service with digital imaging market leaders Kodak and LifePics, allowing…

Touchscreens engage shoppers at NY Fashion Week

September 21, 2008

NEW YORK — Azure Media, a mobile marketing strategy firm, released FIA Touch, an interactive and mobile digital signage solution during the Mercedes-Benz New…

Offer employees $2K to quit? It works for Zappos

September 17, 2008

Tech.Blorge: Zappos, the enormous online shoe and accessory retailer on track to top $1 billion in revenue this year, has an unusual strategy to retain the…

Macy's deal makes it exclusive Tommy Hilfiger dept. store

September 7, 2008

Houston Chronicle: Starting this week, Tommy Hilfiger U.S.A. will have an exclusive alliance with Macy's that leaves it as the only U.S. department store…

Target, Photobucket partner for photo services

August 28, 2008

MINNEAPOLIS — Target and Photobucket, the leading stand-alone photo and video sharing site, announced an agreement that offers expanded online photo services…

Wal-Mart Mexico signs with Thomson for in-store media

August 26, 2008

PARIS — Thomson's Premier Retail Networks Inc. (PRN) announced it has reached an agreement with Wal-Mart Mexico to operate its retail media network that covers…

Gaps closing between consumer multichannel expectations, retailer readiness

August 25, 2008

COLUMBUS, Ohio — Sterling Commerce, an AT&T Inc. company, today released the results of a recent survey that shows that the gaps are closing between…

Using the VIP treatment as retail differentiator

August 24, 2008

The Age (Australia): Butlers, concierges, valets, stylists and personal assistants who will pick out a sweater for your pooch — these and more will be offered…

Customer-centric planning

Retailers must look at touchpoints from the shopper's point of view.

Xterprise announces retail RFID suite

August 20, 2008

DALLAS — Xterprise Inc. has announced a new suite of solutions for retail applications, which introduce advanced inventory management and execution…

Circuit City brings tablet PCs to the aisles

August 20, 2008

REDMOND, Wash. — Microsoft Corp. and Circuit City Stores Inc. have announced that select Circuit City stores are empowering their sales associates with tablet…

Toys 'R' Us rolling out new superstore concept

August 19, 2008

Atlanta Journal-Constitution: Toys 'R' Us, a $13.79 billion company based in Wayne, N.J., is trying to run with the market leader — Wal-Mart — by building toy…

J.C. Penney, Sears test social media for back-to-school promos

August 19, 2008

Internet Retailer: Multichannel retailer J.C. Penney has launched a virtual game called "DorkDodge" in which female teens must escape the embrace of several…

Neighborhood retail making a comeback

August 17, 2008

Springfield Business Journal: During the past 50 years, the commercial development industry has followed rooftop demographics as they moved farther out on the…