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Retail - Department Stores News & Media

Country's largest Wal-Mart almost complete

March 23, 2008

Display & Design Ideas: Wal-Mart plans to open its largest Supercenter in the country in Albany, N.Y. The 260,000-sq.-ft. supercenter will combine a…

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GlobalShop: A.R.E. award winners announced

March 19, 2008

Display & Design Ideas: A.R.E., formerly NASFM, hosted its annual Retail Design Awards at GlobalShop Tuesday evening. The Store of the Year award went to…

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GlobalShop: Symon, Madix unveil screens at the shelf level

by James Bickers — Editor, Networld Alliance

March 19, 2008

CHICAGO — A partnership between digital signage company Symon and Madix Store Fixtures and Displays was unveiled this week at GlobalShop.

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U.S. consumers making fewer shopping trips

March 18, 2008

SCHAUMBURG, Ill. — U.S. consumers are making fewer shopping trips across most retail outlets as they look for ways to combine errands and save money in an…

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GlobalShop: Day 1 news roundup

by James Bickers — Editor, Networld Alliance

March 17, 2008

CHICAGO — Today was opening day for GlobalShop 2008, the 16th installment of the trade show devoted to store design, visual merchandising and in-store…

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RFID a boon for retailers, bane for privacy advocates

March 16, 2008

Associated Press: The problem with RFID, critics say, is that the microchipping of products might have unintended consequences. With tags in so many objects…

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Wal-Mart tweaks store for Arab-Americans

March 16, 2008

Associated Press: Shoppers at the new Wal-Mart in a Detroit suburb known as "the capital of Arab America" can now find the whole-wheat cookie Mamool on the…

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Personas connect retailers, shoppers

by James Bickers — Editor, Networld Alliance

Fictional customers can lead to real-world improvements.

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Freedom Shopping unveils RFID checkout solution

March 12, 2008

HICKORY, N.C. — Freedom Shopping Inc. announced the availability of an OEM offering that plugs into existing cash registers and point-of-sale terminals to…

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Harris poll: Consumers expect retailers to know their preferences

March 10, 2008

Advertising Age: A Harris Interactive poll finds that a whopping 95 percent of people believe it is at least somewhat important that companies know "who I am…

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Customer experience spending will intensify in 2008

by James Bickers — Editor, Networld Alliance

March 5, 2008

According to a new report just published by Forrester Research, customer experience spending is about to take off to new levels.

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Grabbing shoppers by the nose

by James Bickers — Editor, Networld Alliance

Intentional use of scents can profoundly impact the customer experience.

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U.S. retailers just beginning to understand customer experience, report says

by James Bickers — Editor, Networld Alliance

February 27, 2008

Forrester Research has published "The State of Experience-Based Differentiation," a summary of its recent survey of 287 customer experience decision-makers…

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Opinion: the shopping experience can be more important than the product

February 24, 2008

Advertising Age: Nordstrom executives long have made it their business to do whatever is necessary to please the consumer — everything from stocking every…

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Some Wal-Marts going upscale

February 24, 2008

Austin Business Journal: Wal-Mart Stores Inc. is going high-end. In some markets, such as the Dallas area, the retailer is upgrading its image to more closely…

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Blog: recession will be helped by 'reproduction mania'

by James Bickers — Editor, Networld Alliance

February 21, 2008

Heather Strang, blogger for Retail Design Diva, isn't particularly worried about the effect a possible recession would have on retail. No, she says, there are…

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Analyst: as belts tighten, customers choose Wal-Mart over Target

February 21, 2008

Associated Press: Citi Investment Research analyst Deborah L. Weinswig said Wal-Mart's "low-price message" resonates with consumers who are trying to scale…

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Customer satisfaction down overall, up online

February 19, 2008

Medill Reports: Another explanation for lackluster consumer spending emerged Tuesday when the University of Michigan's American Customer Satisfaction Index…

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Software-as-a-service for in-store digital signage

February 11, 2008

The distribution model is one of the most important aspects to investigate when selecting digital signage software.

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Inserts more influential than TV ads

February 11, 2008

BALTIMORE — Vertis Communications announced the tenth anniversary of its proprietary Vertis Customer Focus study, which has been analyzing the key trends…

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