Building the perfect survey

Best-practices for crafting a survey that customers will complete.

Digital signage innovations create fashion-forward displays

July 7, 2008

Display & Design Ideas: Digital signage has become commonplace in retail. So in order to really spice things up, retailers have begun incorporating a…

Experiential store environment leads to big sales boost

July 7, 2008

Display & Design Ideas: Caryn Lerner, president and chief executive of Toronto-based Holt Renfrew & Co. Ltd., recently attributed a sales increase of…

Wal-Mart, JCPenney use experimental branding to reach new audience

July 6, 2008

Dallas Morning News: Last month, Wal-Mart Stores Inc. mailed shoppers a 33-page Canopy catalog and launched the Canopy brand Web site. Online, the…

In-store Web access drives sales for JCPenney

July 2, 2008

Internet Retailer: It's been nearly two years since J.C. Penney Co. Inc. connected all 35,000 of its point-of-sale systems to the Web, giving associates in…

Understanding the female shopping psyche

July 1, 2008

Belfast Telegraph (U.K.): Dr. Karise Hutchinson, who teaches human resources at the University of Ulster, writes in the Belfast Telegraph of the difficulty…

Study: Customers won't tolerate waiting in line more than four minutes

June 26, 2008

DALLAS — A study conducted by M/A/R/C Research found 10 percent of shoppers are frustrated enough to leave a check-out line if the wait is too long. The study…

Loyca retail loyalty system now available in U.K.

June 25, 2008

BELGIUM — Databac Group has announced that its loyalty system Loyca, a card-based solution that enables retailers to respond in real-time to marketing…

soundDNA player gives retailers advanced audio messaging, music capabilities

June 25, 2008

PASADENA, Calif. — DMI Music & Media Networks, formerly Private Label Radio, a provider of out-of-home music and media programming solutions to Fortune…

Think globally, sell locally

Ethnic products reach a larger audience than ever before.

Report sheds light on tricky security issues

June 19, 2008

LOUISVILLE, Ky. — Consumer fraud and identity theft numbers have risen steadily over the past few years, and, whether you realize it or not, your customers are…

Self-service transactions to top $1.7 trillion by 2012

June 18, 2008

FRANKLIN, Tenn. — Transactions at self-service kiosks will surpass $607 billion this year in North America as consumers continue to embrace self-service…

Learning from in-store traffic patterns

Cutting-edge technology shows how well merchandising is working.

Artisan Complete, BroadSign, CognoVision launch nCAPSULE retail signage

June 17, 2008

TORONTO — Artisan Complete has launched the first installation of its nCAPSULE digital merchandising solution, featuring digital signage software from…

Squeezing big-box retail into small city spaces

June 10, 2008

New York Times: East River Plaza, which stretches from 116th Street and 119th Street along Franklin D. Roosevelt Drive, is expected to open in October 2009. It…

IBM, SelfServiceWorld.com announce free webinar on reaching the 'new consumer'

June 10, 2008

LOUISVILLE, Ky. - IBM, a global provider of business technologies, and Self-Service World, the leading news and information source covering the self-service…

Opinion: Changing the POS security burden

June 4, 2008

SC Magazine: Rosen Sharma, CTO of Solidcore, writes about the need for retailers to always stay a step ahead of thieves in their use of payment technology:

Target launches in-store health channel

June 1, 2008

In-Store Marketing Institute: Target is testing an expansion of its Channel Red in-store TV network into pharmacy departments. The mass merchant began rolling…

Big-box stores slim down for urban settings

May 29, 2008

Architectural Record: Suburbanites are downsizing to apartments and condos located near theaters and cafes on walkable downtown blocks in San Diego, Milwaukee…

Hiring Millennials requires openness, immediacy

Expert offers tips on getting the most out of young employees.