KMC November Top 5: Prelude to the future

KMC November Top 5: Prelude to the future

November is a prelude to winter, the holiday season and the final month of the year. This month, our top articles also examined key market trends that may revolutionize the kiosk industry.

ICX Symposium: What's guiding your digital media value?

ICX Symposium: What's guiding your digital media value?

Today's consumer is a visual consumer who expects interactive communication and has about an 8-second attention span -- and the customer experience is no longer as much about price and product as it is about three other specific terms: place, process and people.

ICX Symposium: The customer experience is about technology + emotion

ICX Symposium: The customer experience is about technology + emotion

Today’s interactive customer experience is morphing quickly into an emotional consumer experience —and while technology is obviously a necessary part it’s not the sole ingredient.

FCES15: The evolution of restaurant technology

FCES15: The evolution of restaurant technology

There has been a massive evolution in the use of technology within the past decade, the past five years — and even within just the last year. There are no signs of that evolution of technology use slowing, including in the fast casual restaurant industry.

Retailers enhancing customer experience with interactivity

Retailers enhancing customer experience with interactivity

A look at why adding interactive digital signage could give retailers a seamless customer experience.

Under Armour boosts customer experience with digital signage in new Chicago store

Under Armour boosts customer experience with digital signage in new Chicago store

Athletic apparel and gear retailer Under Armour recently opened the doors of its newest specialty retail location on Chicago's Magnificent Mile – and the new space is a high-tech wonderland.

Drinking from a digital signage firehose at Retail's BIG Show

Drinking from a digital signage firehose at Retail's BIG Show

Digital signage and dynamic place-based media expert inundated by the digital flood at this year's National Retail Federation show.

Neiman Marcus debuts digital mirror

Neiman Marcus debuts digital mirror

Luxury fashion retailer Neiman Marcus has announced the rollout of the MemoryMirror by MemoMi in its Walnut Creek location, with other rollouts scheduled later this month.

Microsoft wins award for Titanfall retail launch

Microsoft wins award for Titanfall retail launch

The launch included midnight debuts of the game, and featured 10 minutes of original content unique to the stores.

Augmented reality for retail, in plain English

Augmented reality for retail, in plain English

Augmented reality oozes potential for retailers, with devices that do not restrict the user's sight solely to computer-generated imagery.

Time Warner Cable debuts new Flagship Experience Store

Time Warner Cable debuts new Flagship Experience Store

Interactive digital signage creates a completely new atmosphere for buying cable services at NYC flagship store.

Sport Chek flagship launches another digital revolution

Sport Chek flagship launches another digital revolution

The Canadian sporting goods giant continues to fight the good fight in keeping alive brick-and-mortar retail.

NRF 2014: The show floor, in tweets and vines

NRF 2014: The show floor, in tweets and vines

Attendees made good use of social media at this year's BIG Show.

Digital signage and the 'Store of the Future'

Digital signage and the 'Store of the Future'

A digital signage integrator offers a look ahead to the future of omnichannel and brick-and-mortar retail.

BrightLogic demos interactive floor

BrightLogic demos interactive floor

At this year's Customer Engagement Technology World, BrightLogic showed its Active Floor, which combines a splashy user experience with deep data analytics on how customers are interacting with it.

Five ways to make waiting in line a better experience

Five ways to make waiting in line a better experience

Distraction is the name of the game when it comes to a waiting line.

'Tis the season for digital signage at Saks Fifth Avenue

'Tis the season for digital signage at Saks Fifth Avenue

Digital signage is playing a leading role in this year's Saks Fifth Avenue holiday display in New York City.

The importance of building buzz in your organization before deploying digital signage

The importance of building buzz in your organization before deploying digital signage

The greatest asset you have invested in is not your product or service. It's not even your awesome new touch technology, it's your employees.

5 steps to personalize the in-store experience

5 steps to personalize the in-store experience

A focus on the customer journey will improve your shopper's experience on their path to purchase.

The Brain Exchange: Interactive guest experiences

The Brain Exchange: Interactive guest experiences

At this year's Retail Customer Experience Executive Summit, Tricia Murphy of NEC led a table discussion on interactive guest experiences. Here is her brief recap of the table's takeaways.

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