A retailer's customer experience checklist

Although they may be harder to tick off in a simple box, customer-centric strategies are extremely important to get right.

New survey says most consumers concerned about personal data privacy

April 15, 2014

A recent poll by marketing research firm GfK reveals that almost nine out of 10 (88 percent) U.S. consumers are at least "a little" concerned about the privacy…

Amazon acquiring digital comic book platform comiXology

April 14, 2014

Amazon has announced that it has reached an agreement to acquire comiXology, a company "that revolutionized the digital comics reading experience with their…

Report says U.S. retail sales topped $4.5 trillion in 2013, outpaced GDP growth

April 10, 2014

Total retail sales in the U.S. topped $4.53 trillion in 2013, and e-commerce accounted for a significant portion of that growth, up 16.9 percent in 2013 — or…

HSN, Disney announce marketing partnership

April 9, 2014

Entertainment and lifestyle retailer HSN has announced a multifilm marketing collaboration with Disney Studios for three upcoming movies, "Maleficent,…

Study finds retailers shifting biggest share of marketing budgets to mobile

April 8, 2014

The number of retailers who expect mobile to be their top marketing priority will more than quadruple over the next five years, according to a new study by Yes…

Fluid acquires social CRM platform 8thBridge

April 7, 2014

Fluid, a digital shopping software and services company, announced that it has acquired 8thBridge, an on-demand provider of social discovery, curation…

Five steps to a shopper-centric discovery experience

Online retailers need to put the person back in personalization.

Square adds bitcoin acceptance to online marketplace

April 1, 2014

Square recently announced that merchants selling goods and services on its online marketplace, Square Market, can now accept bitcoin for payment, the mobile…

Purchasing Power launches new e-commerce platform

March 28, 2014

Purchasing Power, a specialty e-retailer offering American workers the opportunity to purchase consumer products and services through a voluntary employee…

Alliance Data to provide private-label credit card, loyalty program for retailer Venus

March 27, 2014

Alliance Data Systems Corp., a provider of data-driven marketing and loyalty solutions, today announced that its retail services business, which manages more…

Sears launches Now and Here fast-fashion format, online fashion show

March 27, 2014

Sears has announced today the launch of Now and Here, a fast fashion shop available in Sears stores across the country, on Sears.com and shopyourway.com.

Teen Vogue research explores social media and how Millennials shop

March 26, 2014

In order to understand how social media influences the ways millennials shop, Teen Vogue has identified the role social plays in driving beauty and fashion…

Retailers of the future: Innovative retailers take on the Amazon juggernaut

Going up against Amazon's Goliath can be challenging for the more David-sized specialty retailers.

Jewelry retailer YLANG 23 brings in-store experience online

March 26, 2014

MarketLive has announced that YLANG 23, a favorite among Hollywood celebrities and fashionistas, is relaunching its online retail commerce website on…

E-commerce firms Borderfree, MarketLive announce international partnership

March 25, 2014

International e-commerce firm Borderfree announced that it has partnered with MarketLive to bring global commerce capabilities to its platform. Borderfree will…

SXSW: Preparing for the new omnichannel customer experience

With so many discussions about omnichannel at SXSW, it's easy to assume we're all talking about the same thing.

Intershop to debut integration of Adobe Experience Manager at Adobe Summit

March 21, 2014

Omnichannel solution provider Intershop has announced that it will showcase new innovations with Adobe at Adobe Summit 2014, the Digital Marketing Conference…

WhitePages PRO launches new identity validation engine

March 18, 2014

WhitePages, a provider of contact information for people and businesses in the U.S., has announced the launch of its WhitePages PRO Identity Score product…

Survey says Amazon Prime price increase has hurt the brand

March 18, 2014

Last week, Amazon announced a price hike for its Prime program, which gives members free two-day shipping and access to a burgeoning library of streaming…