Amazon drone delivery slated for upstate New York

May 18, 2026

Amazon is aiming to provide drone delivery in under two hours to the Syracuse, New York area.

Ahold Delhaize USA expands digital commerce capabilities

May 15, 2026

Grocery retail group Ahold Delhaize USA is partnering with SmartCommerce to expand Click2Cart across its five omnichannel U.S. grocery brands.

Ulta Beauty joins Uber Eats platform

May 13, 2026

Ulta Beauty is now on Uber Eats, offering its beauty essentials nationwide.

How leading retailers are re-thinking the role of the shopping cart

by Fraser Neil — Chief Sales Officer, Cust2Mate

The shopping cart has always been central to the store. In 2026, the retailers pulling ahead are the ones finally treating it as a strategic asset, not just a…

Gap taps Google Gemini as a shopping channel

April 29, 2026

Gap is planning to offer its product within Google's Gemini, which makes it the first top fashion retailer to offer instant checkout within the AI platform.

RunDTC partners with Dooney & Bourke to modernize retail ecosystem

April 17, 2026

RunDTC is partnering with Dooney & Bourke to modernize the brand's entire retail ecosystem.

Amazon debuts 1-hour, 3-hour delivery options

March 23, 2026

Amazon has debuted faster delivery options, including a one-hour window and a three hour service which is now live in over 2,000 cities and towns.

Amazon website, app glitch impacts online customers

March 6, 2026

Amazon's website and shopping app went offline Thursday early afternoon but was back in operation by evening.

Rakuten Ichiba, Google team on YouTube shopping experience

February 27, 2026

Rakuten Ichiba, a Japan online marketplace, is partnering with Google in Japan to provide an accessible shopping experience where consumers can buy products…

Walmart expects to maintain solid sales growth in 2026

February 25, 2026

Walmart expects to maintain the sales growth it achieved in 2025 yet are a bit wary of the current economy in the U.S., trade policy actions and how low-income…

US retail metrics staying the course this year

February 19, 2026

A new forecast predicts projections for U.S. retail metrics will stay the course through 2026 with a possible minimal rise in the first half of the year.

E-commerce orders enjoyed big jump in 2025

February 19, 2026

E-commerce orders across all channels in the U.S. grew 147% year over year in 2025 and the top 5% of brands drove the majority of that growth.

Eddie Bauer files for bankruptcy

February 18, 2026

Eddie Bauer, a retail sportswear company, has filed for bankruptcy driven by a shift in consumer preferences.

Target investing in store labor amidst job cuts at centers, offices

February 16, 2026

Target will invest more in store labor to boost the customer experience while trimming back about 500 jobs within its distribution centers and regional offices.

1-800-Flowers.com joins Instacart app

February 12, 2026

1-800-Flowers.com has joined the Instacart app, providing delivery from more than 700 participating florists across the 1-800-Flowers.com network.

Balea, Zebra launch Cosmic Machine Vision

February 10, 2026

Balea and Zebra have launched an intelligent vision solution called the Cosmic Machine Vision.

The potential impact of Walmart's ChatGPT shopping strategy

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

The world's largest retailer is expanding its AI use via ChatGPT. But there are questions on how the shopping channel will be received by consumers.

Amazon chief: Tariff costs creeping into prices

January 28, 2026

Amazon CEO Andy Jassy said the tariffs imposed by President Donald Trump since the start of 2025, and now extending in to 2026, have begun to "creep" in Amazon…

The art of retail storytelling: Elevating hospitality through meaningful experiences

Explore how storytelling is reshaping the retail experience by turning stores into meaningful, hospitality-driven destinations.

The endless aisle gets smarter: 5 predictions that will shape retail in 2026

by Bennett Carroccio — SVP, Rokt Catalog, Rokt, Rokt Catalog

The endless aisle isn’t disappearing but it is getting smarter, more intentional, and more aligned with how people actually shop.