Kroger to test digital photo printing kiosks

August 12, 2019

The Kroger Co.’s Atlanta division will test Generation Next Franchise Brands, Inc.'s Print Mates digital photo printing kiosks to measure consumer engagement…

Stop & Shop deploys robots for spill, cleanup alert work

August 12, 2019

Stop & Shop supermarkets now have a new helper for aisle cleanup: Marty, the robot.

Kodak Moments launches photo printing experience to drive retail traffic

August 1, 2019

Kodak Moments, a global provider of photo products and services to retailers, consumers and entertainment properties, has launched the M1 Order Station, a…

Retail brands concur: experimental 'phygital' store delivered proof of concept

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Executives for the two brands that participated in The Fitting Room, which combined both digital and physical customer experiences, agreed the one-month…

Panasonic debuts 4K displays

July 25, 2019

Panasonic Business recently unveiled six models for its CQ1 series of 4K displays. Ranging in size from 43 to 86-inches, these displays support 4K/60p signals…

Shopping centers quietly test facial recognition technology

July 16, 2019

Some U.S. shopping centers are using facial recognition technology that detects customers' facial features and their paths of travel, along with AI to mine…

Walmart tracking theft with computer surveillance tech

July 11, 2019

In a quest to reduce theft and keep a closer eye on checkout activity, Walmart Inc. is using a computer vision/surveillance technology across 1,000-plus stores.

Perch teams with Vodafone on retail digital experiences

June 19, 2019

Perch, a provider of physical and digital displays for retail marketing, is teaming up with Vodafone Business to provide digital experiences in stores via IoT…

A deep dive into a customer experience collaboration lab

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

The Interactive Customer Experience Summit in Dallas provided the type of education and networking that benefits people in all segments of the customer…

Dedicated digital teams taking root among brands

April 17, 2019

Nearly half, 48%, of brands have a dedicated digital experience team to drive and shape customer experience and journey.

Most shoppers embracing cross-channel retail, reveals study

March 26, 2019

Increasing consumer interest in virtual reality and augmented reality, as well as digital pay options, are revitalizing the in-store experience. A majority of…

Wellness water brand tapping AR mirrors for in-store demos, customer engagement

March 26, 2019

In a quest to better understand the customer, Flow Alkaline Spring Water will deploy augmented reality mirrors, using Memomi technology, in the grocery…

BrightSign teams with Converge Retail for LCD touch displays

February 28, 2019

BrightSign has partnered with Converge Retail to provide Bluefin LCD touch displays with BrightSign's HS123 system-on-a-chip solution for Converge Retail's…

Personalization, customization technologies gaining clout in retail

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Virtual shopping and shopper personalization were twin themes during the recent CES show in Las Vegas. A pair of sessions, "Shopping as a virtual adventure…

Kroger teams up with Microsoft on connected grocery initiative

January 8, 2019

Kroger is piloting a connected grocery store in a partnership with Microsoft using connected sensors and the Azure cloud.

10 most read Retail Customer Experience blogs of 2018

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

This year's Retail Customer Experience bloggers tackled a wide range of topics, technology and trends. Before the new year arrives here's a chance to make sure…

Checklist for the Effective Outdoor Digital Signage in Retail

by Egor Belenkov — CEO, Kitcast

The retail digital signage is changing the market forever. Offline business owners can now improve their customer engagement and deliver more relevant dynamic…

LA market boasts an experiential shopping design

November 26, 2018

The newest Gelson's Market, located in Manhattan Beach, Los Angeles, boasts an innovative experiential shopping design aimed at elevating the customer…

The fundamentals of understanding your audience in digital signage

Engaging your customers in digital signage is now easier than ever. But do you actually know who your target audience is? Find out how to do an in-depth…

Alibaba travel service deploys facial recognition for hotel check-in

October 4, 2018

Shiji Group, a network solutions provider for hotels, working with Fliggy, Alibaba's travel service, has integrated facial recognition for hotel check-in…