10 most read Retail Customer Experience blogs of 2018

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

This year's Retail Customer Experience bloggers tackled a wide range of topics, technology and trends. Before the new year arrives here's a chance to make sure…

Checklist for the Effective Outdoor Digital Signage in Retail

by Egor Belenkov — CEO, Kitcast

The retail digital signage is changing the market forever. Offline business owners can now improve their customer engagement and deliver more relevant dynamic…

LA market boasts an experiential shopping design

November 26, 2018

The newest Gelson's Market, located in Manhattan Beach, Los Angeles, boasts an innovative experiential shopping design aimed at elevating the customer…

The fundamentals of understanding your audience in digital signage

Engaging your customers in digital signage is now easier than ever. But do you actually know who your target audience is? Find out how to do an in-depth…

Alibaba travel service deploys facial recognition for hotel check-in

October 4, 2018

Shiji Group, a network solutions provider for hotels, working with Fliggy, Alibaba's travel service, has integrated facial recognition for hotel check-in…

Should retail digital signage be interactive?

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

With interactive digital signage, end users have to consider whether they can afford it, whether their software can support it and whether they actually need…

Displaylite teams with TSItouch to integrate Glass Retention Bezel System into touchscreens

August 27, 2018

Displaylite is partnering with TSItouch to integrate TSItouch's Glass Retention Bezel System into its touchscreen LCD displays for the European market. This…

Mercedes-Benz integrates BrightSign players into pop up store displays

August 24, 2018

Mercedes-Benz recently opened two pop-up stores in malls in Miami and Chicago. The company also deployed 60 displays, which are powered by BrightSign's HD22…

9 ways to impress retail customers with the visually unexpected

Ron Lutz, EVP and chief client officer of Miller Zell, offers up nine approaches to create a memorable visual experience, from lighting to virtual reality.

Digital transformation driving the personalized retail customer experience

Anton Xavier, co-founder of Label Insight, explains how the forces of zero marginal costs and AI will impact Consumer Packaged Goods engagement in the retail…

Museum of Natural and Cultural History deploys kiosk with IntuiLab software

July 19, 2018

The Museum for Natural and Cultural History at the University of Oregon has deployed an interactive touchscreen kiosk to show off historical Mesoamerican maps.

Amazon Prime Day kicks off with big sales, but Target not sitting idle

As Prime Day arrives Monday, expanded this year a bit to 36 hours, at least one retail competitor is fighting back.

How Carnival Cruise is taking customer experience to the next level

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

John Padgett, Carnival Cruise chief experience and innovation officer, outlined the company’s digital and guest-centric strategy in a keynote at the recent ICX…

2018 Retail Customer Experience Top 100

The 2018 Retail Customer Experience Top 100 report provides a clear picture of how consumers view retailers when it comes to meeting their needs, wants and…

Presented by RetailCustomerExperience.com

Catch the highlights from ICX Summit

If you didn't get a chance to attend the recent the Interactive Customer Experience (ICX) Summit held this past June in Dallas you can get a deep look at the…

An inside look at Taco Bell’s digital transformation to deliver an enhanced customer experience

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Rafik Hanna, senior director of Taco Bell’s All Access, shared insight on how the QSR is transforming to drive a best-in-class customer experience and why…

Amazon creates a special Alexa for the hospitality industry

June 27, 2018

There is now a special Amazon Alexa coming to hotels and motels that will help guests order anything from food to more towels and even make dining reservations.

Hurdling obstacles in retail kiosk deployments

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Kiosks and digital signage improve the customer experience, which can translate into improved sales for retailers, but the journey typically has obstacles to…

Discover how Michael Kors, Bonobos are tapping iPad, retail apps to drive sales

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Retailers are boosting sales, and the customer experience, by putting innovative mobile device technology into the hands of store associates. Learn more by…

AI in the mainstream but consumers demanding transparency

June 22, 2018

Two out of three Americans are somewhat familiar with artificial intelligence with 32 percent feeling positive toward the technology but a good majority, 8…