Rite Aid launches virtual health care kiosks

August 1, 2019

The Rite Aid Corporation is launching RediClinic Express, in partnership with InTouch Health, a telehealth company that offers healthcare providers solutions…

Retail brands concur: experimental 'phygital' store delivered proof of concept

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Executives for the two brands that participated in The Fitting Room, which combined both digital and physical customer experiences, agreed the one-month…

Podcast episode 4: How can retailers improve interactive signage effectiveness?

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

How are retailers using interactive digital signage and how can they make it more effective? Digital Signage Today spoke with Paul Chapuis, CEO of Converge…

The Fitting Room creates 'phygital' experience

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

The Fitting Room is combining digital elements such as interactive touchscreens with personal customer assistance to create a better 'phygital' environment.

Video: A look at 2019 ICX Summit/CONNECT: The Mobile CX Summit

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

This year's ICX Summit/CONNECT: The Mobile CX Summit event, held in Dallas, Texas, drew hundreds of retailers and brand leaders seeking expert insight, advice…

Bed Bath & Beyond to pilot Print Mates digital photo printing kiosks

July 9, 2019

Generation Next Franchise Brands Inc. will pilot its Print Mates digital photo printing kiosks at select Bed Bath & Beyond stores beginning July 15…

Top June reads: 7-Eleven menu boards, where cashier-less fits in, how revived brands can survive

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

The month of June delivered a wide spectrum of content for Retail Customer Experience readers, from coverage of the ICX Summit to case studies and…

Ideum multi-touch table, app let visitors explore New Orleans history

July 1, 2019

The Historic New Orleans Collection has installed an interactive tabletop 3D multi-touch map, provided by Ideum, that lets guests explore various attractions…

Converge Retail updates kinetic retail display platform

June 26, 2019

Converge Retail has introduced its latest kinetic retail display platform designed to disrupt traditional retail by breaking down barriers most commonly…

Visually impaired man charged with stealing from Walmart blames self-checkout kiosk

June 18, 2019

A judge has denied a motion to dismiss charges against a visually impaired man accused of concealing products during transactions at a self-checkout kiosk at a…

A deep dive into a customer experience collaboration lab

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

The Interactive Customer Experience Summit in Dallas provided the type of education and networking that benefits people in all segments of the customer…

Customers embracing kiosks, but acceptance not uniform in all scenarios

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

A panel of experts who have introduced kiosks in various types of settings shared their ideas on how to make sure kiosk deployments are effective for customers…

7-Eleven taps menu boards to boost customer experience

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

Convenience stores typically have a transient customer that strives to be in and out as quickly as possible. In order to maximize sales, these retailers need…

Canadian transportation network to install 50 schedule kiosks

May 30, 2019

Translink, a transportation network of Metro Vancouver in British Columbia, Canada, is installing 50 kiosks that offer live transit schedules at SkyTrain…

KioWare updates Windows kiosk/self-serve software

May 23, 2019

Analytical Design Solutions Inc. has released Version 8.18 of KioWare for Windows, adding customer requested features and devices such as barcode scanners…

Dedicated digital teams taking root among brands

April 17, 2019

Nearly half, 48%, of brands have a dedicated digital experience team to drive and shape customer experience and journey.

IBASE debuts panel PCs for smart retail

March 27, 2019

IBASE Technology USA has launched its UPC series Panel PCs for smart retail applications. The 21.5-inch devices feature a flat bezel design and an LCD with a…

Zytronic teams with Bandai Namco on AR 'fairy kitchen' experience

March 13, 2019

Zytronic recently partnered with Bandai Namco Amusements Inc. to craft an interactive augmented reality 'fairy kitchen' at the Hachikawa Takashimaya S.C. mall…

Senior living management provider taps touchscreen kiosks to boost security

March 5, 2019

Civitas Senior Living, a premier senior living management company in Fort Worth, Texas, announced a companywide partnership with Accushield LLC to provide…

Givex Brazil offers cloud-based interaction for retail customers

Givex Brazil offers cloud-based interaction for retail customers