Ideum multi-touch table, app let visitors explore New Orleans history

July 1, 2019

The Historic New Orleans Collection has installed an interactive tabletop 3D multi-touch map, provided by Ideum, that lets guests explore various attractions…

Converge Retail updates kinetic retail display platform

June 26, 2019

Converge Retail has introduced its latest kinetic retail display platform designed to disrupt traditional retail by breaking down barriers most commonly…

Visually impaired man charged with stealing from Walmart blames self-checkout kiosk

June 18, 2019

A judge has denied a motion to dismiss charges against a visually impaired man accused of concealing products during transactions at a self-checkout kiosk at a…

A deep dive into a customer experience collaboration lab

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

The Interactive Customer Experience Summit in Dallas provided the type of education and networking that benefits people in all segments of the customer…

Customers embracing kiosks, but acceptance not uniform in all scenarios

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

A panel of experts who have introduced kiosks in various types of settings shared their ideas on how to make sure kiosk deployments are effective for customers…

7-Eleven taps menu boards to boost customer experience

by Bradley Cooper — Editor, Connect Media

Convenience stores typically have a transient customer that strives to be in and out as quickly as possible. In order to maximize sales, these retailers need…

Canadian transportation network to install 50 schedule kiosks

May 30, 2019

Translink, a transportation network of Metro Vancouver in British Columbia, Canada, is installing 50 kiosks that offer live transit schedules at SkyTrain…

KioWare updates Windows kiosk/self-serve software

May 23, 2019

Analytical Design Solutions Inc. has released Version 8.18 of KioWare for Windows, adding customer requested features and devices such as barcode scanners…

Dedicated digital teams taking root among brands

April 17, 2019

Nearly half, 48%, of brands have a dedicated digital experience team to drive and shape customer experience and journey.

IBASE debuts panel PCs for smart retail

March 27, 2019

IBASE Technology USA has launched its UPC series Panel PCs for smart retail applications. The 21.5-inch devices feature a flat bezel design and an LCD with a…

Zytronic teams with Bandai Namco on AR 'fairy kitchen' experience

March 13, 2019

Zytronic recently partnered with Bandai Namco Amusements Inc. to craft an interactive augmented reality 'fairy kitchen' at the Hachikawa Takashimaya S.C. mall…

Senior living management provider taps touchscreen kiosks to boost security

March 5, 2019

Civitas Senior Living, a premier senior living management company in Fort Worth, Texas, announced a companywide partnership with Accushield LLC to provide…

Givex Brazil offers cloud-based interaction for retail customers

Givex Brazil offers cloud-based interaction for retail customers

German manufacturer debuts multipurpose POS kiosk

February 4, 2019

Format, a Germany based manufacturer, has introduced its POS Multi Terminal with a 31.5-inch touchscreen designed for multiple purposes, according to a press…

BookingBug introduces new workforce experience platform

Karim Iskandar, EVP of Global Sales for BookingBug, introduces a new workforce experience to the BookingBug platform for enterprise retailers and financial…

Virtubox kiosks in play for India Expo Mart

February 1, 2019

Virtubox, a company that offers cloud-based Android software for interactive touchscreen kiosks with corresponding display on Android and iOS mobile phones…

NEXCOM Partners with Microsoft to Debut Smart Facial Access and Self-Service Solutions

NEXCOM has successfully debuted its smart facial-access and self-service solutions. It combines its own AI analytics engine products with Microsoft Face API…

Partteam & OEMKiosks debut smart city kiosk with telephone booth design

January 24, 2019

Partteam & OEMKiosks, a Portugal based kiosk manufacturer, has introduced NOMYU CityLink, an interactive kiosk designed to look like a traditional…

Home Depot, Zivelo share insights at NRF on building the 'store of the future'

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Healey Cypher, CEO of Zivelo, and Albert Vita, director of in-store experience and visual merchandising at The Home Depot, co-presented their ideas on defining…

Columbus launches free Wi-Fi via interactive kiosk

January 1, 2019

Experience Columbus, in partnership with the city and other organizations, has announced the city's first interactive kiosk available to the public, offering…