Loyalty Programs News & Media
Inaugural Customer Experience Summit announced
April 6, 2008
WASHINGTON, D.C. — The inaugural Customer Experience Summit, co-hosted by RetailConnections and by Cathy Hotka & Associates, will take place August 17-19…
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GlobalShop goes green
by James Bickers — Editor, Networld Alliance
Designed-in technology, green products this year's big emphases.
read nowChockstone initiative turns credit cards into loyalty cards
March 30, 2008
Media Daily News: Starting this week, consumers will be able to turn their credit cards into loyalty program cards at retailers, eliminating the need for a…
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Report: Gen-Y shoppers are least brand-loyal
March 17, 2008
Seniors are fiercely loyal when it comes to the brands they love, while members of Generation Y are more willing to shift their shopping allegiances.
read nowAOL launches paperless coupon program
March 12, 2008
DULLES, Va. — AOL has launched Shortcuts, its free service for paperless online coupons. The first retail partner to endorse the program is The Kroger Co., the…
read nowHarris poll: Consumers expect retailers to know their preferences
March 10, 2008
Advertising Age: A Harris Interactive poll finds that a whopping 95 percent of people believe it is at least somewhat important that companies know "who I am…
read nowUp close and personal
February 12, 2008
Becoming familiar with customers builds lasting loyalty.
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Putting the 'world' in Wincor World
by Tracy Kitten — Editor, AMC
Steady growth, innovation mark German firm's annual self-service show.
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NRF 08: emphasis on 'green'
by James Bickers — Editor, Networld Alliance
Retail's Big Show saw a major emphasis on the environment.
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Ben Stein speaks at NRF
by James Bickers — Editor, Networld Alliance
Actor/economist gives state-of-the-economy address to retailers.
read nowKroger testing paperless coupons
January 13, 2008
Forbes: Some grocery chains are trying paperless, or digital, coupons. Kroger Co. is partnering with Procter & Gamble Co. to offer paperless discounts for…
read nowIBM unveils results of new retail loyalty survey
January 13, 2008
NEW YORK — IBM unveiled a new survey of 19,000 U.S. consumers which found that across multiple retail segments, only 21 percent of consumers are advocates for…
read nowARTS releases SOA blueprint for retail
January 13, 2008
NEW YORK — The Association for Retail Technology Standards, the standards division of the National Retail Federation, announced the release of the SOA…
read nowIBM unveils new retail software architecture
January 9, 2008
ARMONK, N.Y. — IBM announced the IBM Retail Integration Framework, an enterprise software architecture designed to help retailers accelerate the…
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NRF to focus on tech beyond the store
Show looks at relationship between retail, emerging technology.
read nowThe Tesco-Kroger connection
December 25, 2007
Wall Street Journal: Britain's largest retailer, Tesco PLC, opened its first stores in the U.S. last month, but Americans have already gotten a taste of the…
read nowRetail tech spending expected to increase
December 25, 2007
Associated Press: Stores spend $34.5 billion a year on all kinds of technology, from the cables and routers behind-the-scene to in-store devices such as price…
read nowHordes line up to cash in gift cards
December 25, 2007
The Arizona Republic: For those who love to shop, what happens Wednesday could be as exciting as unwrapping gifts on Christmas Day or during Hanukkah. Malls…
read nowRetail Wi-Fi open to hacking
December 19, 2007
Security consultancy AirDefense recently published its "2007 Retail Shopping Wireless Security Survey," which found that most of the wireless devices in use…
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