'The year of digital media' for NCR

by Tracy Kitten — Editor, AMC

NCR touted 2008 as the year of change for self-service.

Retailers experiment with new loyalty programs

April 27, 2008

Wall Street Journal: Rising food and oil prices combined with a downward spiraling economy have spurred consumers to spend less time shopping and more time…

Eye kiosk stands above KioskCom crowd

SoloHealth's EyeSite sweeps Self Service awards.

Best Buy benefits from axing loyalty card fees

April 10, 2008

Forbes: When Best Buy removed annual fees from its Rewards Zone bonus card program, the company yielded about 10 times the number of shoppers opting to sign…

Online sales to drive in-store technology growth

April 10, 2008

Inside Retailing (Australia): With Internet sales expected to account for almost 20 percent of turnover by 2012-15, and Web sites becoming increasingly…

More retail technology on the way, and soon

April 10, 2008

Arizona Daily Star: More new technologies are likely on the way for retail stores, speakers said Thursday at this year's Global Retailing Conference, held by…

Inaugural Customer Experience Summit announced

April 6, 2008

WASHINGTON, D.C. — The inaugural Customer Experience Summit, co-hosted by RetailConnections and by Cathy Hotka & Associates, will take place August 17-19…

GlobalShop goes green

by James Bickers — Editor, Networld Alliance

Designed-in technology, green products this year's big emphases.

Chockstone initiative turns credit cards into loyalty cards

March 30, 2008

Media Daily News: Starting this week, consumers will be able to turn their credit cards into loyalty program cards at retailers, eliminating the need for a…

Trade shows converge on Vegas

The Digital Signage Show debuts in April.

Report: Gen-Y shoppers are least brand-loyal

March 17, 2008

Seniors are fiercely loyal when it comes to the brands they love, while members of Generation Y are more willing to shift their shopping allegiances.

AOL launches paperless coupon program

March 12, 2008

DULLES, Va. — AOL has launched Shortcuts, its free service for paperless online coupons. The first retail partner to endorse the program is The Kroger Co., the…

Harris poll: Consumers expect retailers to know their preferences

March 10, 2008

Advertising Age: A Harris Interactive poll finds that a whopping 95 percent of people believe it is at least somewhat important that companies know "who I am…

Up close and personal

February 12, 2008

Becoming familiar with customers builds lasting loyalty.

Putting the 'world' in Wincor World

by Tracy Kitten — Editor, AMC

Steady growth, innovation mark German firm's annual self-service show.

NRF 08: emphasis on 'green'

by James Bickers — Editor, Networld Alliance

Retail's Big Show saw a major emphasis on the environment.

Ben Stein speaks at NRF

by James Bickers — Editor, Networld Alliance

Actor/economist gives state-of-the-economy address to retailers.

Kroger testing paperless coupons

January 13, 2008

Forbes: Some grocery chains are trying paperless, or digital, coupons. Kroger Co. is partnering with Procter & Gamble Co. to offer paperless discounts for…

IBM unveils results of new retail loyalty survey

January 13, 2008

NEW YORK — IBM unveiled a new survey of 19,000 U.S. consumers which found that across multiple retail segments, only 21 percent of consumers are advocates for…

ARTS releases SOA blueprint for retail

January 13, 2008

NEW YORK — The Association for Retail Technology Standards, the standards division of the National Retail Federation, announced the release of the SOA…