Report: shopper marketing success requires understanding the customer

June 4, 2008

COLUMBUS, Ohio — All shopper marketing campaigns are not created equal because every retailer has a unique customer base. For a campaign to be successful…

New report details ROI for in-store digital signage

May 11, 2008

LOUISVILLE, Ky. — The Digital Signage Association has published "Retail Digital Signage ROI: Finding the break-even point," an exclusive research report that…

Near-future boom for near-field?

by James Bickers — Editor, Networld Alliance

NFC-enabled cell phones might make m-payments, m-banking common.

Shopper stores loyalty cards on his iPhone

by James Bickers — Editor, Networld Alliance

May 11, 2008

Blogger Albert Alberts recently took matters into his own hands when he noticed his wallet getting over-stuffed with loyalty and membership cards. Tired of…

Shortlist announced for 2008 European Retail Solutions Awards

by James Bickers — Editor, Networld Alliance

April 30, 2008

Nominees have been announced for the eighth annual European Retail Solutions Awards, which will be awarded in a ceremony June 25 at Old Billingsgate Market in…

'The year of digital media' for NCR

by Tracy Kitten — Editor, AMC

NCR touted 2008 as the year of change for self-service.

Retailers experiment with new loyalty programs

April 27, 2008

Wall Street Journal: Rising food and oil prices combined with a downward spiraling economy have spurred consumers to spend less time shopping and more time…

Eye kiosk stands above KioskCom crowd

SoloHealth's EyeSite sweeps Self Service awards.

Best Buy benefits from axing loyalty card fees

April 10, 2008

Forbes: When Best Buy removed annual fees from its Rewards Zone bonus card program, the company yielded about 10 times the number of shoppers opting to sign…

Online sales to drive in-store technology growth

April 10, 2008

Inside Retailing (Australia): With Internet sales expected to account for almost 20 percent of turnover by 2012-15, and Web sites becoming increasingly…

More retail technology on the way, and soon

April 10, 2008

Arizona Daily Star: More new technologies are likely on the way for retail stores, speakers said Thursday at this year's Global Retailing Conference, held by…

Inaugural Customer Experience Summit announced

April 6, 2008

WASHINGTON, D.C. — The inaugural Customer Experience Summit, co-hosted by RetailConnections and by Cathy Hotka & Associates, will take place August 17-19…

GlobalShop goes green

by James Bickers — Editor, Networld Alliance

Designed-in technology, green products this year's big emphases.

Chockstone initiative turns credit cards into loyalty cards

March 30, 2008

Media Daily News: Starting this week, consumers will be able to turn their credit cards into loyalty program cards at retailers, eliminating the need for a…

Trade shows converge on Vegas

The Digital Signage Show debuts in April.

Report: Gen-Y shoppers are least brand-loyal

March 17, 2008

Seniors are fiercely loyal when it comes to the brands they love, while members of Generation Y are more willing to shift their shopping allegiances.

AOL launches paperless coupon program

March 12, 2008

DULLES, Va. — AOL has launched Shortcuts, its free service for paperless online coupons. The first retail partner to endorse the program is The Kroger Co., the…

Harris poll: Consumers expect retailers to know their preferences

March 10, 2008

Advertising Age: A Harris Interactive poll finds that a whopping 95 percent of people believe it is at least somewhat important that companies know "who I am…

Up close and personal

February 12, 2008

Becoming familiar with customers builds lasting loyalty.

Putting the 'world' in Wincor World

by Tracy Kitten — Editor, AMC

Steady growth, innovation mark German firm's annual self-service show.