IBM unveils new retail software architecture

January 9, 2008

ARMONK, N.Y. — IBM announced the IBM Retail Integration Framework, an enterprise software architecture designed to help retailers accelerate the…

NRF to focus on tech beyond the store

Show looks at relationship between retail, emerging technology.

The Tesco-Kroger connection

December 25, 2007

Wall Street Journal: Britain's largest retailer, Tesco PLC, opened its first stores in the U.S. last month, but Americans have already gotten a taste of the…

Retail tech spending expected to increase

December 25, 2007

Associated Press: Stores spend $34.5 billion a year on all kinds of technology, from the cables and routers behind-the-scene to in-store devices such as price…

Hordes line up to cash in gift cards

December 25, 2007

The Arizona Republic: For those who love to shop, what happens Wednesday could be as exciting as unwrapping gifts on Christmas Day or during Hanukkah. Malls…

Retail Wi-Fi open to hacking

December 19, 2007

Security consultancy AirDefense recently published its "2007 Retail Shopping Wireless Security Survey," which found that most of the wireless devices in use…

Home Depot launches project-oriented store

December 19, 2007

RICHMOND HILL, ON. — The Home Depot Canada is changing the way customers shop for home improvement projects with the opening of its first project-orientated…

NRF: U.S. should follow Europe's lead on 'hidden' credit card fees

December 19, 2007

WASHINGTON, D.C. — The National Retail Federation welcomed a ruling by the European Commission that hidden fees currently charged by MasterCard to process…

Trading places

December 19, 2007

Customer empathy is the best way to better customer service.

More gift cards going unredeemed

December 17, 2007

A Consumer Reports survey conducted in October found that among people who received a gift card during the 2006 holiday season, 27 percent of them left one or…

CBGB space going retail

December 16, 2007

It was home to a vibrant and influential music scene for the better part of three decades, but the space that was home to New York's CBGB nightclub is being…

The planning puzzle

by James Bickers — Editor, Networld Alliance

For technology, intelligent planning makes all the difference.

KioskCom Europe highlights top deployments

Seven kiosks made the show's SuperStar Deployments list.

Turnkey solutions, mobility steal focus at Self Service Expo

by Tracy Kitten — Editor, AMC

First fall expo features digital signage, and other tech.

Prepaid cards and ATMs

October 19, 2007

ATMs are likely companions for the next wave of prepaid-card self-service dispensing.