PetSmart offers Santa experience to pet owners

December 20, 2021

PetSmart is offering free pet photos with Santa this week, as well as running a Santa Photo Days contest on social media in which 30 pet owners have a chance…

Hobby Lobby boosts minimum hourly wage

December 17, 2021

Come Jan. 1, 2022, Hobby Lobby Stores Inc. is increasing its minimum full-time hourly wage to $18.50.

Retailers ask lawmakers to help stop smash-and-grab crime incidents

December 13, 2021

Top retail leaders, including those from CVS, Target, Dollar General and Best Buy, are calling on Congress to stop the increasing rash of smash-and-grab…

Key challenges, opportunities facing retailers this holiday season

by Fang Cheng — Founder and CEO, Linc

Retailers that go above and beyond to meet the challenges and capitalize on the opportunities of the 2021 holiday season will reap the customer loyalty…

PGA Tour store hits 50-store milestone

December 10, 2021

PGA Tour Superstore has opened its 50th store, marking a milestone, with a 34,000-square foot location in San Antonio, Texas.

Wayfair launching 3 physical storefronts in 2022

December 9, 2021

Wayfair plans to open three brick-and-mortar stores in Massachusetts come 2022.

Chase offers cashback on Amazon purchases

December 8, 2021

Chase has announced it will offer 3% cashback on Amazon.co.uk purchases until the end of 2021. The rewards will be applicable up to $6,708.25 (5,000 pounds…

Feds launch supply chain investigation, seek retailer insight

December 7, 2021

The Federal Trade Commission is investigating the ongoing supply chain issues plaguing companies nationwide and is asking top retailers, including Walmart and…

Beauty brand, WNBA’s Dana Evans team up on lash vending machines

December 3, 2021

OpulenceMD Beauty, a luxury eye-focused beauty brand created by board-certified ophthalmologist, Dr. Anika Goodwin, has teamed with WNBA Champion and…

How Self-Service Applications Are Changing Customer Behavior

In a world where self-service technology plays a vital role in everyday life, it is crucial to understand the changing needs in customers’ demands.

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Younger audiences embrace OOH ads

November 30, 2021

Out of Home advertising, in combination with social media, is a powerful vehicle for reaching younger generations, according to a consumer survey conducted by…

CVS aims to redesign pharmacy focus

November 29, 2021

CVS will shutter 900 drugstores in the next three years as a first step to revamping its store format to become much more a health services location.

Lowe’s sales momentum continues in Q3

November 24, 2021

Home improvement retailer Lowe's reported net earnings of $1.9 billion for the quarter ended Oct. 29, a healthy jump compared to 2020 Q3 net earnings of $69…

Singapore firm deploys donation vending machines in malls

November 23, 2021

Endowus, a Singapore-based wealth management firm, has placed 12 vending machines in four Singapore shopping malls to support donations to 15 organizations…

L'Oreal Middle East partners with Accenture to drive personal experience

November 17, 2021

L'Oreal Middle East is partnering with Accenture to tap data and other advanced technology to reimagine the consumer experience and provide a more personalized…

Bala deploys SoundCommerce tech to optimize business operations

November 16, 2021

Fitness accessories brand Bala is deploying SoundCommerce technology for data-driven decision making and to optimize business operations, including first-party…

Pet Supplies expects 100 franchise deals this year

November 15, 2021

Pet Supplies Plus aims to sign 100 franchise agreements by year's end and has jumped up 22 spots in a top 400 ranking of biggest U.S. franchise systems.

Buddy’s Home Furnishing refranchising company stores

November 10, 2021

Buddy's Home Furnishing has signed a deal with bebe stores inc., a multi-unit franchise group, to re-franchise eight company-owned stores located between…

Ace Hardware goes Thanksgrilling in customer service strategy

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Ace Hardware is going all out in stores this Thanksgiving to help customers not only find the right grill equipment but also chef tips on making the feast a…

Reimagining retail holiday displays via digital signage

As we gear up for winter, there’s still no clear signs that point to how our second holiday season of the pandemic will function. As marketers and business…