Marketing News & Media
Lululemon bests analyst earnings expectations
September 10, 2021
A year and a half of consumers staying at home to avoid the COVID-19 pandemic is paying off for one leisure and workout attire retailer.
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Car dealer adopts unique customer loyalty approach
September 10, 2021
Ford is deploying a somewhat unique customer loyalty and satisfaction strategy to quell frustration among buyers waiting for vehicle delivery.
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Dollar General mapping out health-focused customer experience
September 10, 2021
Inexpensive household items and groceries aren't the only store commodities Dollar General hopes to sell customers in the near future.
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Publix aims to open in Louisville, Kentucky
September 8, 2021
Well-known grocer Publix plans to open a store in Jefferson County in Louisville, Kentucky.
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Mondelez labor strike extends to fourth week, concerning retailers
September 3, 2021
U.S. supermarkets are stocking up on snack foods as a labor strike at Mondelez International stretches into its fourth week, according to a Wall Street Journal…
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Entrepreneur launches beauty supply vending machine
September 2, 2021
Entrepreneur Maureen Washington has placed her first beauty supply vending machine, MoBeauty Supply Vending, at Cheyney University of Pennsylvania, the first…
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Morgan Petty tabbed as executive director of ICX Association
August 31, 2021
Networld Media Group has appointed Morgan Petty as the executive director of the company's Interactive Customer Experience Association.
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Furniture franchise celebrates 300th store location
August 30, 2021
BoConcept, an international furniture franchise, is rolling out an updated store design with the opening of its 300th location.
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Furniture retailer shares insight on driving digital strategy during a pandemic
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
The COVID-19 pandemic hit just as secondhand furniture retailer Cort was getting knee deep into a digital strategy aimed at giving customers greater access…
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The shifting retail landscape brings challenges to convenience services
A panel of industry veterans tackled this question head on during a session at the recent NAMA show in New Orleans: 'The future of convenience services: Are…
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DHL goes mobile with headquarters store
August 26, 2021
Express shipping provider DHL now has a mobile pop-up store at its U.S. headquarters in Plantation, Florida.
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5 easy ways to ramp up the back-to-school e-commerce strategy
by Ten Chu
Ten Chu, VP of products at Searchspring,
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Sporting retailer opens 6th Pittsburgh location
August 25, 2021
Rally House, a family-owned sports and merchandise retailer, has opened is sixth Pittsburgh store, which is the second location in Pittsburgh this year.
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The difference between personalization and customization in retail CX
by Angelo Coletta — Vice President, Diffusion PR
Angelo Coletta, founder of Zakeke, defines personalization and customization within the retail customer experience and the vastly different benefits provided…
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Neiman Marcus Group appoints digital strategy leader
August 23, 2021
Renée Paradise has been appointed as senior vice president of digital business and customer strategy for the Neiman Marcus Group.
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7-Eleven launches minibar delivery
August 23, 2021
7-Eleven and Minibar Delivery, an on-demand alcohol delivery service, are collaborating on a service to deliver beer and wine to homes in select markets.
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Mandoe self-service platform helps companies boost sales
August 23, 2021
Mandoe, a digital signage software company, has launched a self-service platform to help businesses attract more customers through digital promotion, according…
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Luxury retailer Rebag introduces self-service machine
August 20, 2021
Rebag, a luxury retailer, has opened a 2,100-square-foot store in Greenwich, Connecticut, with a self-service vending machine, according to a press release.
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Tanger Outlets celebrating hallmark anniversary
August 19, 2021
Retail developer Tanger Outlets is celebrating four decades and is still striving to reimagine shopper engagement at its portfolio of 36 outlets across North…
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Target continues on healthy sales path
August 19, 2021
Target's second quarter earnings, in which comparable sales grew 9.8% and digital sales has grown nearly 55% in 2021, are evidence the retailer's "durable…
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