Merchandising News & Media
Tariff timeline: White House actions, declarations, reversals
by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media
Given the tariff impact to the retail industry RetailCustomerExperience is keeping a timeline of tariff pronouncements.
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British supermarket pilots vending machines to curb shoplifting
May 4, 2026
British supermarket chain Asda is exploring vending machines to secure high-theft items, including products such as razor blades, as retailers face rising…
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“Where’s my package” problem: The revolution in retail logistics
by Sritama Sanyal — Product Marketing Manager, Elastic Run
By elevating logistics from a back-office function into a core component of customer experience, brands can turn one-time buyers into lifelong fans.
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Ikea opening LA store, expanding Southern California footprint
April 15, 2026
Ikea plan to open its first store in the city of Los Angeles this spring.
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Verizon hospitality leader shares insight on eliminating retail's phantom inventory
by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media
Verizon's hospitality strategy leader Katie Riddle shares insight on how to avoid phantom inventory and how computer vision technology is giving retailers…
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Fuel costs hitting import carriers may impact retailers, customers
April 9, 2026
While imports at U.S. container ports aren't being significantly impacted by the Iran conflict, an increase in fuel costs for ocean carriers could eventually…
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Minnesota lawmakers mulling surveillance pricing ban
April 3, 2026
Lawmakers in Minneapolis are considering a ban of surveillance-pricing technology and use when it comes to food retail establishments.
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Toshiba leader talks mobile device innovations, retail customer experience tech
by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media
Toshiba Global Commerce Solutions is going big when it comes to mobile solutions for the retail segment.
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Cape Cod Cafe Pizza hits 400-plus Target stores
March 17, 2026
Cape Cod Café's frozen pizza line has expanded to approximately 400 Target stores nationwide, according to a press release.
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2026 will be a year of rapid technological advancement
by Ben Johnston — Chief Operating Officer, Kapitus
For small business retailers, 2025 was a year consumed by the promise of change and the fear of what that change would bring.
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Costco to be anchor store for Maryland mixed-use district
March 13, 2026
Costco aims to open a wholesale location at VIVA White Oak, a 280-acre mixed use district in Montgomery County, Maryland.
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Fortunoff Backyard Store opening showroom on Long Island
March 11, 2026
Outdoor furniture retailer Fortunoff Backyard Store plans to open a new 9,600-square-foot location in Huntington Station, Long Island.
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True Beauty Lashes taps Perfect Corp. for personalized lash recommendation
March 4, 2026
True Beauty Lashes has partnered with Perfect Corp., an AI and augmented reality beauty and fashion technology, to power LashLovr, a personalized lash matching…
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The hidden customer experience cost of returns: Why apparel brands must rethink reverse logistics
by Jonathan Briggs — SVP of Sales, ShipMonk
Returns are no longer a back-office function. For apparel brands, they represent a defining moment in the customer relationship.
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Woof Gang Bakery & Grooming expands private label to boost retail experience
February 26, 2026
Woof Gang Bakery & Grooming has expanded its retail experience with toys, treats and even cosmetics.
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Amazon beats out Best Buy in consumer electronics purchases
February 25, 2026
Amazon captured 31% of consumer electronics spending in 2025, beating out Best Buy, according to Numerator's "Numerator Consumer Electronics Tracker" report…
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Why CX outcomes, not price cuts, will drive retail growth in 2026
by Banwari Agarwal — CEO Retail & CG and Digital Business, Sutherland Global
Staying competitive shouldn’t start with slashing prices. While discounts may deliver a short-term lift in revenue, they steadily erode margins and train…
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Retailers loss from returns, shrink in 2025 hit $796B
February 24, 2026
The total retail loss due to shrink, fraud, returns abuse and operational leakage totaled $796 billion in 2025, according to Appriss Retail's "The 2026 Total…
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Tariff court ruling brings uncertainty, big questions for retail industry
by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media
The Supreme Court's tariff decision draws applause and uncertainty regarding impact on the retail segment.
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Do It Best stores replaces spreadsheets with no-code database and reaps rewards
by Jeff Kuo — CEO, Ragic
Research shows as many as 95% of small retailers use spreadsheets to manage inventory. While spreadsheets are well suited for accounting and basic…
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