Merchandising News & Media
Costco opening 7 stores in August
June 30, 2026
After debuting two new stores in June, in Syracuse, Utah, and Pensacola, Florida, Costco is getting ready to open seven wholesale warehouses in August.
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Staples, Party City partner on in-store experience
June 26, 2026
Staples and Party City have teamed up to deploy Party City store experiences inside more than 700 Staples locations nationwide and on Staples.com, with plans…
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Ace Hardware AI-powered assistant boosting customer, employee experience
by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media
Ace Hardware's AI store associate tool, Hey ARMA, is improving the associate experience in ways that translate into better customer service: faster answers…
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7-Eleven plans to close several Canada stores
June 25, 2026
C-store giant 7-Eleven is prepping the closure of several Canadian locations as part of a North American reduction plan.
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Target remodel strategy ramping up
June 24, 2026
Target is ramping up remodels this year and describes the strategy as a bigger transformation for our stores than at any point in the past decade," according…
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Kohl’s taps Elliott Rodgers as COO
June 16, 2026
Kohl's has named Elliott Rodgers as it's COO and he will step into the role on Sept. 9.
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Rocky’s ACE Hardware taps Mi9 as retail tech partner
June 15, 2026
Rocky's ACE Hardware, one of the largest ACE Dealers in the U.S., has tapped Mi9 Retail, a provider of enterprise software, to serve as its partner for the…
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Target taps 3D, simulation tech for Houston Receive Center
by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media
Meeting consumer demand is the top priority for any retailer and for Target that means faster, more efficient product distribution.
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How apparel brands are scaling quality without slowing speed to market
by Nicole Brackett — Senior Account Executive, North America and France, TradeBeyond
The brands best positioned for the next phase of retail competition are those treating quality as a continuous, data-driven capability rather than a reactive…
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Home Depot earnings reflect consumer resilience
June 1, 2026
Home Depot consumers are "engaged" despite high gas prices and dipping consumer confidence.
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Tariff timeline: White House actions, declarations, reversals
by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media
Given the tariff impact to the retail industry RetailCustomerExperience is keeping a timeline of tariff pronouncements.
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Reducing shrink without dismantling customer experience and trust
by Daniel Gabay — CEO, Trigo
Shrink isn’t going away. Economic pressure, and everyday opportunistic theft, will continue to challenge retailers. But heavy-handed enforcement or experiences…
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The $90 jacket that isn't there: Retail's spring/summer inventory problem
by Peter Oram — CEO, PervasID
The retailers that perform best will be the ones who have taken friction out of the model they already have and built confidence in how their operations run…
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British supermarket pilots vending machines to curb shoplifting
May 4, 2026
British supermarket chain Asda is exploring vending machines to secure high-theft items, including products such as razor blades, as retailers face rising…
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“Where’s my package” problem: The revolution in retail logistics
by Sritama Sanyal — Product Marketing Manager, Elastic Run
By elevating logistics from a back-office function into a core component of customer experience, brands can turn one-time buyers into lifelong fans.
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Ikea opening LA store, expanding Southern California footprint
April 15, 2026
Ikea plan to open its first store in the city of Los Angeles this spring.
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Verizon hospitality leader shares insight on eliminating retail's phantom inventory
by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media
Verizon's hospitality strategy leader Katie Riddle shares insight on how to avoid phantom inventory and how computer vision technology is giving retailers…
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Fuel costs hitting import carriers may impact retailers, customers
April 9, 2026
While imports at U.S. container ports aren't being significantly impacted by the Iran conflict, an increase in fuel costs for ocean carriers could eventually…
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Minnesota lawmakers mulling surveillance pricing ban
April 3, 2026
Lawmakers in Minneapolis are considering a ban of surveillance-pricing technology and use when it comes to food retail establishments.
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Toshiba leader talks mobile device innovations, retail customer experience tech
by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media
Toshiba Global Commerce Solutions is going big when it comes to mobile solutions for the retail segment.
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