Mobile mapping app helps Walgreens customers locate products

July 23, 2012

Shoppers can map any Walgreens store on their smartphones, thanks to the retailer's partnership with aisle411, a mobile retail navigation service. The…

Tokyo toy co testing augmented reality kiosks

July 16, 2012

A Tokyo toy company is testing kiosks with augmented reality capabilities to allow shoppers to interact with toys even when they're still in packaging.

The customer-centric retail pricing zone

Analyzing shopping patterns across multiple stores allows for a more profitable pricing-zone strategy.

RCE Podcast episode 3: Why (most) retailers shouldn't worry about showrooming

July 6, 2012

New survey data reveals that most retailers have nothing to fear from the mobile-enabled consumer, and on today's call our panel discusses why that is - and…

Amazon phone to compete with Apple, Android devices

July 6, 2012

Amazon is developing a smartphone to compete with Apple's iPhone and devices running on Google's Android platform, according to Bloomberg News, which also…

Skype Station digital signage kiosks taking off

Estonian tech company says new Skype-capable kiosks will drive traffic and ad revenue for customers.

Vending kiosks providing retailers variety of solutions

From dispensing products to tracking consumer behavior, vending kiosks are the new go-to retail solution.

Riding the Marrakesh Express to the roots of retail

by Chris Petersen — Owner, IMS

Retail Customer Experience launches retail podcast

by James Bickers — Editor, Networld Alliance

The weekly wrap-up show will focus on the big events of the week, with food-for-thought for the days ahead.

Motorola shares vision for future of retail

Motorola unveiled new customer experience solutions at its New York event this week.

Understanding retail's 'third shelf'

by Doug Stephens — President, Retail Prophet Consulting

There have always been two "shelves" in retail. The first can be found in the retail store and is where the product is most often evaluated and ultimately…

Frank Mayer launches in-store lens demonstrator displays for Transitions Optical

June 20, 2012

Frank Mayer & Associates Inc. has partnered with Transitions Optical, a leading manufacturer of photochromic lenses, to develop a complete line of lens…

Researcher: Retailers investing in employees will profit

June 18, 2012

Although the economy is starting to bounce back, wages and benefits are still low when it comes to many low-skill service jobs, such as employees of retail…

KIOSK, SSN partner to demo secure retail kiosk solutions at NRF conference

June 18, 2012

KIOSK Information Systems and Self-Service Network will showcase their fraud-eliminating kiosk solutions that provide secure dispensing, limited-associate…

Colonial Candle to open 'hands-on' boutique in S.C.

June 15, 2012

Colonial Candle has chosen Charleston, S.C., as the location for its first boutique. The 3,000-square-foot flagship store is the 103-year-old candle company's…

KIOSK to demo automated retail solution in New Orleans

June 13, 2012

KIOSK Information Systems will display its StoreBOT Automated Retail Platform June 20-21 at the NRF Loss Prevention Conference at the Ernest N. Morial…

To beat showrooming, change the showroom

by Chris Petersen — Owner, IMS

Almost every other retail headline is about the growing tide of online sales and the rise of mobile shopping. CEA just forecasted that more shoppers will shop…

Swiss coffee company opens boutique in Macy's

June 12, 2012

Switzerland-based Nespresso has opened its first "Boutique-in-Shop" at the Macy's Dadeland Mall in Miami.

Lessons learned from the Transit of Venus

by James Tenser — Principal, VSN Strategies

Recently I attended an event that will never be repeated in your or my lifetime. It was a viewing of the transit of the planet Venus across the face of the…

New guidelines released to help apparel industry transform supply chain

June 11, 2012

Major American retailers, brands and technology providers have agreed on a set of guidelines for assigning serialized identification numbers to individual…