NBA Detroit Pistons tap AI for immersive virtual fan experience

January 9, 2025

The Detroit Pistons, an NBA team, is offering fans a unique experience way off the basketball court.

ICX Summit celebrates 8th year this September

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

The ICX Summit kicks off Sept. 9-11 in Charlotte, North Carolina, with notable keynotes and panelists on a wide range of retail customer experience topics.

Fashion retail Claire’s expands Roblox experience

November 10, 2023

Fashion brand Claire's is continuing to expand its franchise on Roblox, called ShimmerVille, with the addition of fan-favorite digital pets now part of the…

The how, why, where of the metaverse in retail

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

What is the metaverse good for? A panel at the Interactive Customer Experience Summit debated this topic.

Why retailers must act now with GenAlpha in the metaverse

Three tips on how can businesses meet the expectations of this highly tech savvy and demanding generation.

How the metaverse can help retail with inclusivity

by Efrat Tzory

Inclusivity will be the biggest improvement in the retail industry resulting from adopting the metaverse.

The future of AI/AR in retail

There are several ways AI and AR will make a sizeable impact on the retail landscape.

John Richmond expands into metaverse

May 24, 2023

Rock-style fashion brand John Richmond is expanding into the metaverse in partnership with SHIB The Metaverse.

Metaverse standards forum incorporates

April 27, 2023

After creation under the Khronos Group nine months ago, the Metaverse Standards Forum has become an independent industry consortium.

Clinque taps Journee for immersive virtual shopping experience

April 5, 2023

Clinque, an Estee Lauder-owned brand, is partnering with Journee, a Web3 metaverse-as-a-service platform, on a new e-commerce shopping experience called…

Home Depot debuts virtual kids workshops on Roblox

March 13, 2023

The Home Depot has launched a Virtual Kids Workshop experience on Roblox's Redcliff City.

Alo Yoga debuts virtual reality shopping experience

February 7, 2023

Alo Yoga, an activewear and lifestyle brand, is debuting an immersive digital shopping experience featuring virtual reality, beauty and wellness tutorials…

H&M launches immersive digital fashion experience

January 9, 2023

H&M has debuted an immersive experience for Roblox fans that allows users to discover a digital fashion identity in the metaverse.

2023 Ahead: Tech, e-commerce predictions for retail CX

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

To get insight on what's to come in the next 12 months with e-commerce and CX technology, RetailCustomerExperience reached out to experts and gurus for…

2023 Ahead: Retail CX predictions

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Industry watchers, retail experts and leaders share insight on what’s to come in the new year regarding retail customer experience trends and strategies.

Nike launches Web3 digital experience

November 29, 2022

Nike has launched .Swoosh, a Web 3-enabled digital platform that will let Nike fans learn, collect and eventually co-create virtual creations such as virtual…

4 essentials for creating high-quality retail metaverse experiences

by Adonis Celestine — Director, Automation Engineering, Applause

The metaverse is here and for retailers it’s real.

Many retailers unprepared to manage digital operations

October 5, 2022

While the number of digital assets and digital orders is expected to grow 24% and 16% respectively next year, just 32% of retailers believe they will be…

Walmart launches immersive experiences

September 27, 2022

Walmart is launching two immersive experiences in the metaverse platform Roblox.

Metaverse Standards Forum aims for open interoperability

July 18, 2022

Over two dozen companies, including retailers Wayfair and Ikea, are part of the Metaverse Standards Forum, a group aimed at the development of open standards…