JCPenney shelves Apple Pay after April EMV deadline passes

April 22, 2019

JCPenney confirmed that it stopped accepting Apple Pay,, in connection with an April 13th  deadline that required merchants to retire old magnetic stripe…

Smartphone go-to digital banking tool for US adults

April 22, 2019

A study from Aite Group shows U.S. adult consumers under the age of 50 are far more likely to pick up their smartphone to complete a digital banking…

NY public advocate calls for Hudson Yards boycott over payment options

April 17, 2019

New York's Public Advocate Jumaane Williams is calling on shoppers and consumers to boycott the city's newly opened Hudson Yards retail development tenants…

Amazon Go stores will start taking cash

April 10, 2019

Amazon's Go stores, which let shoppers buy without a cashier checkout experience, will reportedly begin accepting cash.

Moltin launches self-checkout tech for retail, pop-up events

April 5, 2019

Moltin, a digital commerce developer, is debuting a self-checkout technology that will allow retailers to operate their own 'Amazon Go' environment at pop-up…

Retail closing, cashierless, Target strategy top most-read list in March

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

The most popular news on Retail Customer Experience in March ranged from a retail brand closing to what Target's doing with fulfillment to the new retail model…

Sally Beauty debuts mobile-first site, adds Apple Pay, Instagram shopping

March 29, 2019

Sally Beauty Holdings Inc. has launched a redesigned mobile-first website, added Apple Pay as a payment option and built a mobile app in its effort to…

San Francisco mulls ban on cashless merchants

March 28, 2019

San Francisco is considering a ban on cashless retailers, following in the recent footsteps of the city of Philadelphia and the state of New Jersey. 

Apple debuts Apple Card via Apple Wallet

March 28, 2019

Apple has announced a major expansion into the digital payments space with Apple Card, a payment card built directly into the Apple Wallet app on iPhone that…

Online shopping beating in-store, mobile purchases on the rise

March 25, 2019

When it comes to millennial shopping, e-commerce is king and online browsing is top of mind, given that 79 percent browse online before making a purchase…

New Jersey law bans pure cashless retail

March 19, 2019

New Jersey Gov. Phil Murphy has signed legislation that requires retailers and restaurants to accept cash, effectively banning merchants in the state from…

Noble, FreedomPay team up on mobile payment for stadiums, theaters

March 4, 2019

Noble, a digital food ordering platform, has signed an agreement with FreedomPay, a company that offers PCI-validated standards for point-to-point encryption…

Report: Mobile device use in shopping grabs deep traction, BOPIS gets more popular

March 1, 2019

Shoppers are increasingly relying on mobile devices with 86.2 percent using smartphones to research products while in a brick-and-mortar store and 83.8 percent…

Walmart, Affirm team up on extended payments to in-store, online shoppers

February 27, 2019

Walmart has entered an agreement with Affirm Inc. to give shoppers an option to extend payments for in-store and online purchases, according to a news release.

Bans on cashless businesses gets hefty support

February 26, 2019

The ATM Industry Association has confirmed its support for efforts to ban cashless retail businesses in New York City, Philadelphia and Washington, D.C. 

4 tips for training associates on a POS solution

Saleem Khatri, Lavu CEO, offers up four tips for teaching staff how to use a point-of-sale system and get them on the right track from the very start.

Mobile in-app more popular than mobile web with holiday shoppers

February 14, 2019

Mobile consumers made 108 percent more purchases in-app compared to mobile web transactions and that number is likely to keep increasing, according to a study…

Kroger debuts mobile pay app, rewards debit card

February 13, 2019

Kroger is officially announcing Kroger Pay, a smartphone app that combines loyalty card and payment information and will speed checkout at the point of sale.

NPD: Mobile restaurant ordering to triple by 2020

February 6, 2019

Restaurant digital orders have grown an average of 23 percent, per year since 2013, and will triple by the end of 2020, according to a report from NPD Group.

Debit card losing consumer traction

February 1, 2019

The number of consumers who use debit cards for purchases has declined steadily since 2011, the year following enactment of the Durbin Amendment, and now…