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Retail closing, cashierless, Target strategy top most-read list in March

The most popular news on Retail Customer Experience in March ranged from a retail brand closing to what Target's doing with fulfillment to the new retail model coming into play.

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April 4, 2019 by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

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Just in case March whizzed by too fast and you didn't keep up with all that Retail Customer Experience reported on and shared via it's growing blogsphere, here's a quick list of what grabbed readers' attention during the month.

No. 1: Discount retailer announces big news
Family Dollar announced it's closing nearly 400 locations this year. It's all about a repositioning.

No. 2: Cashierless trend takes deeper root
Two more big names, this time Walmart's Sam Club and 7-Eleven, are jumping aboard the cashierless train, testing scan and pay technology.

No. 3: Target targeting fulfillment in a big way
As Target CEO Brian Cornell shared in a CNBC interview, the retailer is all about fulfillment these days and remains on track to make the brand the easiest place to shop.

No. 4: Creating the next gen storefront
In a Shoptalk session, retail experts offered up six key elements of customer experience that brands must consider now that brick and clicks is fast becoming a collaborative seamless shopping environment.

No. 5: What's inside counts most with customer experience
As Infor Director Jim Perry maps out, retailers need to focus on building a customer-centric company culture. To do that involves employees and a work environment that embraces core values.

About Judy Mottl

Judy Mottl is the editor of RetailCustomerExperience.com and DigitalSignageToday.com at Connect Media. She is an award-winning editor, reporter and blogger who has worked for top media for nearly four decades, including AOL, InformationWeek and Internet News, as well as for leading technology providers including HP. She’s written everything from breaking news to in-depth industry trends and reported on technology long before the internet arrived, including the debut of the first smartphone. When she's not sharing insights on digital signage deployments and trends in retail customer experience she's on the beach or watching the latest live murder trial.

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