Merchants seek ways to make their mobile apps indispensable

by Will Hernandez — Editor, NetWorld Media Group

Church's Chicken offers up a unique feature in its mobile app: a curated music playlist.

Little Caesars introduces self-service, mobile order pizza pick-up station

August 25, 2017

Little Caesars has streamlined the process of getting a pizza with a heated, self-service, mobile order pick-up station called the Pizza Portal.

Merchants should highlight mobile self-service usefulness to consumers

by Will Hernandez — Editor, NetWorld Media Group

Do consumers see the value in every self-checkout option available to them from different restaurants and retailers?

Will Amazon Go make cashiers and checkout lanes obsolete?

by Will Hernandez — Editor, NetWorld Media Group

That question was the focus of a breakout session Tuesday at the fourth annual CONNECT Mobile CX Summit in Philadelphia. The answer is complicated, which is…

Tacos on the go: Chipotle to add mobile ordering to new app

August 22, 2017

Chipotle Mexican Grill has selected Deloitte Digital to help redesign its mobile customer experience, according to a press release.

Barclaycard tests Alipay acceptance in UK stores

August 14, 2017

Barclaycard is reportedly launching a pilot in the U.K. that will enable merchants there to accept Alipay, the popular Chinese mobile wallet, in their stores…

Walmart leaps ahead of Amazon with Scan & Go

August 11, 2017

Walmart is getting the jump on Amazon to make checkout lanes obsolete as the world's largest retailer is rolling out a mobile app that enables to scan and pay…

Study: Most mobile app users hesitant to give info when signing up

August 4, 2017

Mobile app users are concerned about the security of their information when they register for a new app, according to a new survey conducted by B2B research…

Alipay links with Payworks to expand European presence

August 4, 2017

Payworks, a provider of point-of-sale payment infrastructure, announced that its payment gateway technology will be supporting the integration of Alipay, the…

Baidu inks deal with PayPal to expand mobile wallet acceptance outside China

July 27, 2017

Chinese internet company Baidu has announced a partnership with PayPal that will enable the Baidu mobile wallet to be accepted by some 17 million PayPal…

To compete with Amazon, retailers must focus on mobile experience

The beverage alcohol industry in particular might fall victim to Amazon's takeover of Whole Foods.

PayPal finds way into Samsung Pay

July 18, 2017

Samsung has announced an expanded strategic partnership with PayPal, adding PayPal as a payment method within Samsung Pay wherever Samsung Pay is accepted…

Webinar: How to tap mobile, personalization to drive a seamless customer journey

A one-hour free webinar on July 27, hosted by Adobe, will offer actionable insights and tips for retailers striving to craft a successful customer journey.

Citi Pay arrives in the US

July 6, 2017

Citi MasterCard credit customers in the U.S. can now begin using Citi Pay, the mobile tap-and-pay service the bank first announced in November.

Tesco adds contactless tech to loyalty card program

July 6, 2017

U.K.-based Tesco has added contactless functionality to its loyalty card that enables users to collect points with a tap at the point of sale, according to a…

Canadian Amex users can add cards to Android Pay

June 28, 2017

American Express has announced the availability of Android Pay for its Canadian card holders, according to a press release.

Study: Indian consumers increasingly rely on mobile banking

June 22, 2017

A recent study from financial services technology leader FIS shows a dramatic increase over the past year in the use of mobile devices and other digital…

Amazon Pay revives the Buy button craze on Instagram

June 20, 2017

Amazon is attempting to keep the social media Buy button alive via a partnership with high-end clothing retailer Moda Operandi's Instagram posts, according to…

Retail tech investment expectation bodes well for tool makers

June 15, 2017

A new Accenture Strategy report reveals greater tech investment by retailers could lead to $2.95 trillion in sales for technology makers.

Consumers expect ease of use, security from bank's mobile app

June 13, 2017

Retail bank and credit card customers now prefer mobile to all other channels, but rate ease of use as a differentiator among top-performing mobile apps.