Aussie merchants target mobile, online payments as cash use declines

March 20, 2018

Just 6.6 percent of all payments to Australian businesses were made with cash in 2017, down 56 percent from 2012, according to the APAC-based banking research…

Macy’s to introduce mobile checkout, VR furniture design experience and more

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Macy's has recognized the characteristics of its target shopper and is committed to offering her a more personalized experience, as well as mobile checkout and…

Top Japan banks unite on new mobile payments system

March 12, 2018

Three of Japan's largest banks are coming together to push a new mobile payment system that will depend on QR codes, according to a report from the Nikkei…

Study: Online card payments may more than double by 2022

March 12, 2018

Millennials willing to pay more for a top mobile experience

March 8, 2018

Millennial consumers are willing to spend more if the return is a five-star mobile experience, according to a Worldpay research report.

Talking With: InfoVista's Ricardo Belmar on retail customer experience trends, tech in play

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Ricardo Belmar, senior director, worldwide enterprise product marketing at InfoVista, has been entrenched in the world of networks, technology and retail…

Study: Cash use dips in UK, debit purchase on rise

February 26, 2018

This year in Britain, debit cards will surpass cash as consumers' preferred method of payment — especially in cities.

Google Pay officially arrives

February 26, 2018

Google has officially released the new Google Pay app for Android, which brings all of the company's payments platforms under one umbrella with a new name to…

NYC Asian American grocery chain now taking Alipay

February 26, 2018

New York City-based iFresh, an Asian American grocery supermarket chain and online grocer, announced that its customers will soon be able to pay for items…

Neiman Marcus, Visa talk strategy for mobile commerce, mobile payments

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Karen Katz, president and CEO of Neiman Marcus Group, and Visa CEO Alfred Kelly shared insight, expectations and strategy during a panel talk at the NRF Big…

Wayfair, Panera push the mobile commerce experience forward

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Wayfair is hot for mobile as it's allowing the retail home furnishing seller to drive an enhanced customer experience that is proving rewarding for the bottom…

Amazon launching Whole Foods Market delivery service

February 8, 2018

Amazon Prime members living near a Whole Foods Market will be able to tap free 2-hour delivery as long as they're buying $35 in goods from the supermarket…

Singapore Airlines tapping blockchain for mobile loyalty app

February 6, 2018

Singapore Airlines announced Monday that it's working on what it calls the world's first blockchain-based airline loyalty digital wallet that will help unlock…

Adyen grabs eBay processing deal; PayPal remains as checkout option

February 6, 2018

PayPal's time as eBay's primary payments processor will come to an end in a couple of years as the popular online marketplace has signed an agreement with…

Starbucks goes cashless at downtown Seattle store

January 26, 2018

Starbucks has gone cashless at one location in downtown Seattle as the coffee giant experiments with a growing trend among fast casual chains in the U.S.

Amazon Go disrupts, re-invents, elevates the customer experience

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Amazon's supermarket, which boasts a cashier-less checkout, is open to the masses after a year in beta with Seattle-based company employees. Industry pundits…

Barriers to enterprise mPOS: What's holding retailers back?

Ben Wagner, director of product, solutions at Ingenico Group/North America, explains why there is tremendous potential when it comes to the mobile point of…

Industry experts offer up 2018 predictions on retail customer experience

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

With the close of 2017, a year which brought big news in retail customer experience strategy, technology and trends, Retail Customer Experience shares a hefty…

Another Chinese city taps Alipay for transit payment option

January 2, 2018

Xi'an is the latest Chinese city to accept Alipay on its subway system, according to local reports. The system started to accept Alipay as of Jan. 1.

Entries needed for annual Mobile Retail App Comparison Guide

December 19, 2017

Mobile Payments Today is preparing its second annual Mobile Retail App Comparison Guide. This guide will be the definitive resource for retailers' mobile apps…