Wegmans closes out self-checkout app due to losses

September 21, 2022

Consumers cheating the self-checkout process is the prime reason supermarket chain Wegmans has shuttered its self-checkout app.

THE SMART LOCKER: PAVING A NEW PATH FOR BUSINESS INTELLIGENCE

If the sight of a long checkout line is enough to make you pull a U-turn and head to a new restaurant or store, then you aren’t alone. So what is a smart…

Holiday season CX checklist: Is your network up to par?

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Yes it's August but the holiday season is just months away which means it's time retailers made sure networks and technology needs are up to par for the…

Convenience store launches EV powered store on wheels

August 12, 2022

FamilyMart, a Taiwan convenience store chain, has launched a convenience store on an electric vehicle that offers self checkout, according to a Taiwan News…

What's ahead for the retail ATM

by Bradley Cooper — Editor, ATM Marketplace & Food Truck Operator

Typically, retail ATMs have had fewer features than bank ATMs, but that may be changing. ATM Marketplace interviewed Brad Nolan, EVP and CMO at Hyosung…

Social shoppers prefer checking out on brand sites

by Charles Nicholls — Founding Director and Chief Strategy Officer, SimplicityDX

Here are the five top issues giving consumers pause for thought before handing over hard-earned dollars to social networks.

Shoppers are loving the retail mobile app

June 17, 2022

The mobile app fast becoming the preferred shopping method for consumers, especially among women and thoseunder the age of 44. Nearly 9 in 10 consumers have at…

Diebold Nixdorf introduces digital receipt to reduce paper

May 24, 2022

Diebold Nixdorf Inc., a provider of connected commerce for the retail and financial industries, has introduced its Vynamic Digital Receipt, a solution to…

Amazon Go store arrives in Washington

May 23, 2022

Amazon is opening an Amazon Go store, featuring its cashierless checkout experience, in Mill Creek, Washington.

The Container Store debuts loyalty program, mobile app

May 10, 2022

The Container Store, an organizing goods retailer, is launching Organized Insider, a loyalty program, along with a mobile app, in an effort to engage with…

NRF calls on Visa, Mastercard to cancel swipe fee increases

April 22, 2022

The National Retail Federation is calling on Visa and Mastercard to cancel credit card swipe increases due to take effect this month.

The Dominance of In-house Motherboard Production for POS System

A POS system manufacturer with its own design boards and production capabilities can have so many benefits for your business. That’s why Clientron stands out…

Mobile devices changing consumer shopping behavior

March 24, 2022

A hefty majority, 73%, of U.S. shoppers will embrace virtual cards for online purchases and the trend illustrates how smartphone innovation is rapidly changing…

DHL launches pop-up in D.C.

March 24, 2022

Shipping services provider DHL has launched a mobile pop-up store in Gaithersburg, Maryland.

Sephora taps FreedomPay to expand payment, mobile POS options

March 23, 2022

Beauty retailer Sephora is deploying the FreedomPay commerce platform to expand payment and mobile POS options to customers at its 500-plus store locations.

Fostering mobile loyalty 2.0 in 2022: 3 trends retailers must know

by Alex Campbell — Co-founder and CIO, Vibes

Learn how to craft a loyalty program that boosts the customer experience.

Talkdesk Retail Smart Service Brings the Power of AI to Customer Self-Service and Agent Interactions

Intelligently automates common requests and enables contact center agents to deliver more personalized and profitable customer experiences

SkillNet expands its presence in Latin America with a new office in Mexico

by Neeta Shetty — VP, SkillNet Solutions

October 4, 2021

Geographical expansion increases SkillNet’s digital transformation capabilities in Latin America.

Sam's Club pilots scan-and-go app

July 14, 2021

Sam's Club is piloting the integration of its scan-and-go app with a program called Scan & Ship that allows customers to place direct-to-home orders while…

Survey: Consumer behavior shift creating opportunities for retailers

July 7, 2021

While a majority of consumers in the U.S, U.K. and Australia still prefer in-person shopping, more than half, 62.5%, are doing most of their purchasing online…