Mobile Retail News & Media
SkillNet expands its presence in Latin America with a new office in Mexico
by Neeta Shetty — VP, SkillNet Solutions
October 4, 2021
Geographical expansion increases SkillNet’s digital transformation capabilities in Latin America.
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Sam's Club pilots scan-and-go app
July 14, 2021
Sam's Club is piloting the integration of its scan-and-go app with a program called Scan & Ship that allows customers to place direct-to-home orders while…
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Survey: Consumer behavior shift creating opportunities for retailers
July 7, 2021
While a majority of consumers in the U.S, U.K. and Australia still prefer in-person shopping, more than half, 62.5%, are doing most of their purchasing online…
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Why it's all about respect, consistency and communication in post-pandemic retail
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Brand and strategy expert Margot Bloomstein shares insight on what's happening now as retailers enter the post-pandemic realm and why it's so important…
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Examining the disruptive innovation of self-checkout
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Retail Experience reached out to KanduAI CEO Ariel Shemesh to gain insight on where self check-out stands in retail today and where it'll be standing in the…
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Walmart debuts associate app, doles out smartphones to drive use
June 9, 2021
Walmart is deploying a 'All-in-One Associate App,' called Me@Walmart to 74,000 associates and also a Samsung Galaxy XCover Pro smartphone to drive app…
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Filtering Out the Forbidden—Content Moderation
Learn how Allsec's analytics-based reporting simplified content moderation, increased sales, and boosted user-generated content uploads by 17% for a leading…
download nowLocal Control. Nationwide Growth—AP/AR Management
Learn how Allsec’s digital retail solutions made managing 870 stores, spread across the United States, a cakewalk for a leading Auto-parts retailer.
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TikTok piloting in-app shopping with Hype
May 14, 2021
ByteDance Ltd., maker of video app TikTok, is working with at least one U.K. merchant to test in-app sales in the Europe market.
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Amazon 'palm pay' debuts in NYC Go store
May 11, 2021
New Yorkers, at least those shopping in New York City, are the latest consumer population to have access to Amazon's Amazon One in which consumers use a hand…
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DC market deploys GoTab order, payment platform
May 7, 2021
A Washington, D.C. marketplace has deployed a contactless ordering and payment approach that lets diners order ahead or scan QR codes at tables to choose meal…
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Macy employees score victory in push-back on self-checkout
May 6, 2021
Macy's employees have won a battle against the retailer's self-checkout technology as a labor arbitrator has determined workers must be provided commissions…
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How to compete with DTC brands
by David Drain
If retailers want to stay competitive, they must change their business models. Competing with direct-to-consumer (DTC) brands is the subject of an upcoming…
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Elevate Awards entry deadline extended to April 30; new category added for employee-facing CX
April 21, 2021
The ICX Association is extending the entry deadline for its annual Elevate Awards to April 30 and has added a new category for experiences aimed at employees.
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Amazon tapping biometric tech for palm pay approach at Whole Foods
April 21, 2021
Shoppers at one Whole Foods store in Seattle don't need to swipe a credit card to checkout starting today. All they need is their palm, according to a Reuters…
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Lowe's, Home Depot, Sephora, Bed, Bath & Beyond tops in mobile checkout
April 21, 2021
When it comes to providing mobile app shoppers with a frictionless experience, or at least the least frictionless, Home Depot, Lowe's, Bed, Bath & Beyond…
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UK grocer digital leader talks multi-brand, multi-channel CX approach
Sainsbury's is the second largest chain of supermarkets in the U.K., with 2,400 stores and an online presence. It pledges to customers it will continue to…
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Mobile commerce spend to hit $3.2T this year, claims study
March 26, 2021
The mobile commerce spend for digital services and physical goods will reach $3.16 trillion in 2021 and increase to $3.79 trillion by 2022 and 2.7 billion…
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Mandarin Oriental deploys Infrasys cloud POS to boost mobility
March 24, 2021
The Mandarin Oriental, a luxury hotel property in Santiago, Chile, has deployed a cloud POS system across its 10 outlets, including restaurants, in-room dining…
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Shanghai retail stores home to Digital Yuan
March 15, 2021
The Bank of Communications and China Construction Bank conducted digital yuan trials at two major department stores in Shanghai from March 5-7. The trials were…
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