Mobile Retail News & Media
Report: Millennials love mobile banking
June 27, 2016
Here's perception clashing with reality: Only 17 percent of adults think they spend too much time on their mobile phone, but 56 percent think others are guilty…
read nowApp promises a more Virgin-like customer experience
June 24, 2016
Virgin is collaborating with DMI on Virgin Red, a member reward app that promises to give users a life "more Virgin."
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Merchants chase Uber for a better mobile customer experience
by Will Hernandez — Editor, NetWorld Media Group
It's no surprise the ride-sharing service comes up a lot during discussions about personalization and customer interaction. That was a topic of conversation…
read nowFreebirds mobile app aims to enhance customer experience
June 21, 2016
Freebirds, the Texas-based restaurant, is launching a mobile app and rewards program.
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Talking With: Visa digital executive about brand awareness, Pay with Amazon, and the IoT
by Will Hernandez — Editor, NetWorld Media Group
Mobile Payments Today sat down with Vish Shastry at the Shoptalk conference to discuss Visa Checkout and where the card network plans to take it in the coming…
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Talking With: Amazon payments exec on connected experiences, Alexa and the IoT (Part 2)
by Will Hernandez — Editor, NetWorld Media Group
In part two of a chat with Patrick Gauthier, Mobile Payments Today speaks with him about cart abandonment, Amazon's role in mobile commerce and how the way we…
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Talking With: Amazon payments exec on brokering consumer trust, solving customer pain points (Part 1)
by Will Hernandez — Editor, NetWorld Media Group
Mobile Payments Today sat down with Patrick Gauthier at the Shoptalk conference to discuss a wide range of topics including e-commerce, the checkout experience…
read nowConsumers jumping online more than ever to shop, free shipping a big lure
June 14, 2016
The technology most in place in retail is ecommerce, and retailers are in an investment and adoption phase regarding the future of retail, according to a new…
read nowAustralia is Ikea's next test ground in online shopping strategy
June 10, 2016
Ikea's omnichannel strategy is expanding to Australia, its latest focal point for providing consumers an online shopping channel.
read nowRetailers will see more consumer action for Father's Day this year
June 10, 2016
A new study predicts bigger consumer spend for the annual Dad holiday this month, with a projection of $14.3 billion in purchases.
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10 'Big Ideas' from ICX Summit 2016
by Christopher Hall — w, t
Take a run through this Top 10 list of some of the most thought-provoking and attention-grabbing ideas highlighted at the recent Interactive Customer…
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Attention Marc Andreessen: Retail is not dying or dead. It's just changing dramatically
by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media
Doug Stephens respects Marc Andreesen, but the founder of Retail Prophet doesn't agree with an Andreesen declaration that retail is dying, near dead and…
read nowLuxury retailer expands loyalty program to include online and offline purchases
June 2, 2016
Nordstrom wants to reward all its customers, no matter which venue they take in paying for a purchase. The luxury retailer is expanding its loyalty program…
read nowReport: Consumers love to be mobile when shopping
June 1, 2016
Today's retail consumers love to mix technology and in-store visits, especially when it comes to big purchases and conduct product research online while in a…
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Omnichannel retailer aims to give beauty industry a complete makeover
by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media
Birchbox is much more than an new beauty retailer. It's striving to define a new realm in customer experience and an innovative omnichannel strategy.
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Dunkin’ innovation chief: Hope is no strategy; retailers must differentiate or die
by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media
John Costello, Dunkin’ Brands president, global marketing and innovation, doesn’t mince words when it comes to the state of retail and what retailers must do…
read nowChinese consumers to get more options with Samsung Pay, Alipay deal
May 23, 2016
Samsung Electronics has announced an agreement with Alibaba in China that will enable Samsung Pay users in the country to make payments directly from their…
read nowAmerican consumers wary when it comes to online activity, reveals federal study
May 20, 2016
Consumers are clearly a bit more than worried when it comes to online activity, citing privacy infractions and security concerns.
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Target innovation chief: Mobile is king, stores a vital asset in customer experience
by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media
Target intends to keep investing heavily in customer experience technology, but mobile playing a critical role.
read nowRetail report reveals the more delivery options, the better for retailers
May 12, 2016
Retailers considering reducing or streamlining shipping option might want to think again as a new report reveals a full range of options that consumers are…
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