Survey: Local shopping centers big draw for last-minute holiday purchases

December 11, 2015

With just two weeks til the big holiday, a new report reveals retail consumers will be hitting local shopping centers to finish last-minute gift-buying and…

Amazon expands booze service but challenges ahead in meeting consumer needs

December 11, 2015

Online leading retailer offers daily delivery service timeframe when most local liquor suppliers aren't yet open.

Chicago retailers hopping on Amazon Prime Now service

December 10, 2015

More local stores in Chicago are signing up for Amazon’s Prime Now one-hour delivery program.

Mobile device shoppers made Cyber Week a lucrative retail week

December 8, 2015

Mobile devices accounted for more than 50 percent of shopping traffic on Black Friday and 40 percent of Cyber Monday traffic.

Sears refreshes mobile app, debuts mobile device incentive strategy

December 8, 2015

Sears is banking big on mobile shopping this holiday season and has upgraded its app with new features and offering mobile in-store consumers free shipping.

Loyalty applications and payments: Are consumers ready?

Loyalty applications are more popular than ever and as we shift to mobile payments there is a new opportunity to integrate rewards and payments.

Don't miss: Webinar focuses on how millennials are disrupting shopping

December 7, 2015

Grabbing the millennial shopper's attention requires a strategy, a commitment and the right technology.

Mobile spurs seasonal shopping as Cyber Monday undergoes a transition

December 7, 2015

Cyber Monday not as super as expected but shopping still spiked over last year's figures.

Black Friday weekend a lucrative sales time for Amazon

December 4, 2015

One of Amazon’s newest electronic innovations proved to be its best seller among products costing above $100 during the Black Friday shopping event.

Retailers beware: Mobile drives holiday shopping season

by Will Hernandez — Editor, NetWorld Media Group

Mobile shopping already was ahead of expectations in the weeks leading up to the official start of the holiday season in the U.S.

U.K, U.S. consumers not thrilled with online holiday shopping experience

December 3, 2015

British and American consumers may be spending big this holiday season, but they’re not very satisfied with the retail customer experience taking place…

FreshBooks prepping mobile card payment device for SMBs

December 3, 2015

FreshBooks Card Reader will offer small business owners an easy way to get paid faster.

Amazon delivers restaurant service to Baltimore

December 3, 2015

Amazon is launching a one-hour restaurant delivery service for Prime Now members using the mobile app and it's free for a limited time.

Thanksgiving holiday shopping activity higher than expected reveals survey

December 1, 2015

Retailers had a robust holiday weekend shopping experience as a survey reveals more than 151 million consumers hit stores online and offline during the…

5 benefits of mPOS every retailer needs to know

The introduction of point of sale systems has changed payment experiences by replacing cash registers in many scenarios. Credit cards have become a preferred…

Live webinar: How millennials disrupt shopping and the new world of connected shopping

Retail Customer Experience is hosting a free one-hour webinar focusing on the shifting marketing, merchandising and brand strategies in the quest to attract…

Walmart revamps Cyber Monday into Cyber Sunday

November 23, 2015

The world's biggest retailer jump starts the online shopping day of the year one day earlier and is offering quadruple the number of sales items.

Dunkin' Donuts testing on-the-go ordering, delivery service

November 20, 2015

Dunkin' Donuts is testing mobile ordering in Portland, Maine, and delivery service in Dallas.

Samsung Pay coming to budget phones?

November 19, 2015

Samsung Electronics reportedly is planning to bring its new mobile-payment system to mid- and low-end handsets.

Macy's, Target opening late Thanksgiving Day

November 10, 2015

Retailers are taking various stances in regards to opening stores, online and offline, on Thanksgiving.