Study: Consumer loyalty is a pretty fickle thing

October 2, 2015

Consumers will jump ship for better security, convenient payment options and alluring discounts.

Pop-ups: From temporary to trendsetting.

by Ethan Whitehill — CEO, two west inc

Brands are using pop-ups to create eye-catching and exclusive encounters that shake up their customers’ routines and create buzz.

Kohl’s propels omnichannel, digital strategy to make shopping easier than ever

September 29, 2015

Kohl’s is launching a slew of omnichannel and digital strategies aimed at making shopping online and at its brick-and-mortar location easier than ever.

DirectBuy debuts app to drive consumer website access, product sales

September 25, 2015

New mobile app features unique product recommendation service.

Creating a personal experience: First steps and the best steps

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Experts offer up insight on what to do first in the personalization strategy and how to get started with some simple steps.

Creating a personal experience: Misconceptions, why data is a critical element

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

The good news is that technology is making it an easier and more affordable strategy, but retailers need to have the right data. They can’t afford to push the…

Amazon expands delivery service in southern California

September 21, 2015

The etailer is also boosting delivery service for items purchased at local Los Angeles stores.

Holiday shopping season underway but big consumer wave hasn't hit just yet

September 18, 2015

The good news for retailers who haven’t yet geared up for the big holiday sales push is that more than half, 55 percent, won’t be anywhere near done with…

Securing the retail experience: Tips to avoid the disastrous data breach

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Shoppers love convenience, but as one security expert relates, convenience should never be viewed as more important than data and transaction security.

Men's Wearhouse founder launching clothing rental business

September 18, 2015

Men's Wearhouse founder is more than optimistic on new tuxedo rental venture. He thinks it's a clear winner.

Target, Cub Foods latest to get into home food delivery service

September 18, 2015

The race to be the best at food delivery is getting more competitive than ever.

Mobile Wallets 101

This report provides an introduction to mobile wallets, and explains why they should accept mobile proximity/point-of-sale payments through their own mobile…

Consumers want convenient, flexible, and simple ways to pay

Retailers who make the purchase process slow, arduous and inconvenient aren't going to score big with consumers in the near future.

Tech plays bigger role in consumer purchase, altering shopping experience

September 10, 2015

In-store sales remain vibrant and account for more than nine-tenths of all retail spend, reveals new retail transaction study findings.

Men outspend women online in UK but don’t do as much shopping homework

September 10, 2015

Food, travel and fashion are top ecommerce targets for both sexes, but males buy more sportwear and women buy more health and beauty products.

Macy’s shuttering up to 40 stores, launching in-store Best Buy partnership

September 10, 2015

No specific locations have yet been identified in the annual store purge effort. The new electronics department pilot will kick off in mid-November.

Amazon, Google facing off in a retail delivery service battle

E-commerce giants clearly see big bucks in retail delivery services, primarily food and drink, and announce new strategies on the same day.

As EMV deadline looms expert issues warning to SMBs on compliance risks

September 8, 2015

The small-business retailer that fails to meet the impending Oct. 1 deadline for accepting chip-enabled credit card payments is facing big risks.

Amazon prepping new tablets, food delivery service for NY, Seattle

September 8, 2015

Amazon is prepping a new consumer device and busy hiring staff for a new restaurant meal delivery service.

European online payment services player arrives in U.S. market

September 7, 2015

Swedish retail payment player Klarna lands in U.S. and scores a big e-commerce client.