Back-to-School: Making shopping easier key to driving customer loyalty, engagement

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Consumers rely on lists for back-to-school shopping, so helping them find what they need as easily as possible enhances the store experience and drives loyalty…

App-less mobile tool strives to engage shoppers, boost traffic and sales

Web platform offers up engagement opportunity as well as data analytics capability.

Retail sales heading upward as summer hits full swing

July 30, 2015

July delivers small sales boost but not as much as industry watchers expected.

Amazon debuts push-button service to make re-stocking super easy

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Convenience is at the core of mega online retailer's re-order service.

Mobile payment gains ground but cash, debit cards still rule the register

July 30, 2015

Retail payment remains a mix of options as consumers focus on convenience, reveals new study.

Consumer apps are a must-have for the food retail business, reveals new research

July 29, 2015

Grocery apps for shoppers are a great way to enhance customer interaction and spur consumer loyalty.

Report: Amazon launching drive-thru grocery store concept

July 27, 2015

Amazon is reportedly once again expanding its retail footprint, this time with a Silicon Valley-based food selling operation.

Study: It's a mobile, mobile, mobile retailing world

July 24, 2015

New report reveals mobile apps generate almost 50 percent of mobile transactions for some of the biggest e-commerce players.

Google mobile buy button move is all about helping consumers, retailers

July 22, 2015

Search giant Google not only wants its users to find what they need but buy what they need without leaving its website.

Amazon expands handyman service to 15 metro areas

July 22, 2015

Amazon Home Services is expanding nationwide in terms of providers and services, as it begins moving into 15 metro areas including Atlanta, Boston, Miami and…

Mobile online retail payments in focus

by Will Hernandez — Editor, NetWorld Media Group

Total mobile online retail payments are expected to grow from $75.8 billion to $217.4 billion at a 23 percent compounded annual growth rate between 2014 and…

Amazon bested Black Friday in Prime Day sales event

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Amazon’s Prime Day sales promotion was already beating the mega online retailer’s 2014 Black Friday order rate by late afternoon Wednesday, with eight hours…

Toys "R" Us prepping new online platform in ecommerce revamp

July 9, 2015

Toys “R” Us is moving its ecommerce operations in-house and developing a new online shopping platform.

Back to School: 8 tips for enhancing mobile customer experience

In Part 2 of our Back-to-School series, an expert offers tips on enticing the mobile shopper and ensuring the mobile retail experience is rewarding for the…

Retailers push for tax-free weekend to spur late summer shopping traffic

July 8, 2015

Massachusetts retailers are hoping to spur business in mid-August with a sales tax-free weekend.

Men are from Mars, women from Venus in the retail shopping environment

July 8, 2015

When it comes to retail shopping men and women have very distinct behaviors, both in the brick and mortar environment and online, and retailers need to tune…

Back to School: Not too early to start planning as new trends factor into strategy

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

In this first part of a 10-part series on back-to-school retail strategies experts offer up insight on new trends and why you need to start planning for the…

Amazon celebrating big anniversary in prime fashion

July 6, 2015

It's been 20 years since Amazon.com opened its doors and the e-tailer is using the big occasion to promote its top-tier membership service and one of its…

Webinar to focus on customer traffic, conversion insight

July 2, 2015

Traffic and conversion data can be priceless if a retailer understands how to use it to drive sales, engage with shoppers and boost marketing. An expert will…

Online grocery shopping gaining in popularity among consumers

July 1, 2015

More consumers are jumping online to buy groceries these day, with a 29 percent increase in total online grocery shopping in the past year.