GNC deploys autonomous drones to speed up fulfillment, drive inventory efficiency

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

GNC deploys Corvus Robotic drones and the return on investment is way beyond more accurate inventory.

Taking loss prevention beyond ORC and theft

by Jamie Kress — Director of RFID Sales, Sensormatic Solutions

The traditional definition of “shrink” is insufficient to capture the complexity of the challenge. Retailers need to expand their definition even further…

Amazon driving same-day, next-day delivery into more than 4K cities

July 14, 2025

Amazon plans to expand same-day and next-day delivery to customers in more than 4,000 small cities, towns and rural communities by year's end.

Retailers planning big tech investments to drive efficiency

July 2, 2025

Retailers are expected to spend big in tech given pricing volatility and shrinking margins.

Retailers concerned about tariffs, low supply chain confidence

July 1, 2025

One third of retailers plan to adjust pricing due to concerns about tariffs and have a lack of confidence in their supply chain and just 33% are using AI for…

Athleisure brand Vitality taps Loop for personalized, seamless returns process

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

A deep dive on how Vitality, an athleisure brand, crafted a personal returns experience while at the same time boosting efficiency and customer loyalty.

Five Below taps Invent.ai platform for inventory optimization

June 25, 2025

Five Below has teamed with Invent.ai., a global retail planning solutions provider, to improve demand forecasting and replenishment through AI-driven…

The future of shopping in retail: What to expect in the next 10 years

by James Robins — Chief Marketing Officer, Yodeck

Shopping journeys are becoming increasingly fragmented. Today’s consumers are influenced by multiple and often simultaneous touchpoints. To stay competitive…

DeCicco & Sons grocery taps Simbe for better operational precision

June 17, 2025

DeCiccio & Sons, a New York grocery chain, is tapping Simbe, a retail shelf digitization solution, to deploy Simbe's Store Intelligence platform to the…

How to make your supply chain an asset in 2025

by Roger Mayerson — SVP, Industry Principal of Apparel and Soft Goods, Logility

Retailers and brands that embrace supply chain transparency in 2025, and beyond, will comply with regulations and ethical standards and gain a competitive edge…

Appriss Retail names Vishal Patel chief product, tech officer

June 13, 2025

Appriss Retail, which provides solutions designed to combat returns and claims fraud, has promoted Vishal Patel to a newly-created role of chief product and…

Retailers boosting prices despite expected consumer backlash

June 12, 2025

A hefty number of consumers, 79%, will pledge loyalty to retailers that absorb tariff costs and lose trust in those that raise prices, according to a First…

The Connected Customer: Creating Rich Shopping Experiences Online and In-Store

Learn how you can elevate customer engagement by blending physical and digital channels into seamless, memorable shopping experiences with strategies like…

The strategic embrace: Blending automation and AI power with the human touch to drive customer relationships

by Jeanne Duca — Chief Marketing Officer, BCN

Retailers face a tricky balancing act: using technology to make life easier for customers while keeping the human connection that builds loyalty and trust.

Best Buy hikes prices due to tariffs

June 11, 2025

Electronics retailer Best Buy is already increasing prices to the tariff pronouncements and missed its quarterly revenue expectations and cut its full-year…

Bob's Discount Furniture COO talks expansion, CX tech, tariff impact

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Ramesh Murthy, COO at Bob’s Discount Furniture, shares insight on brand growth, customer experience technology and the potential impact from tariffs.

Prevention and the cure: How AI is helping combat ID fraud for retailers

by Jimmy Roussel — CEO, IDScan.net

AI has made fraud more complex and more difficult to detect, but it also offers the clearest path to resilience. As fake IDs and synthetic identities become…

Walmart slashing 1,500 jobs in restructure strategy

June 5, 2025

Walmart aims to reduce its workforce by cutting 1,500 job as part of a strategy to simplify operations.

Trump’s tariffs and the battle for brands to maintain customer loyalty

by Kenn Kennedy — Head of North America, Antavo

Brands that can adapt their loyalty strategies to meet these new challenges will not only survive but have the opportunity to build even stronger, more…

5 Reasons to use Shopify POS on Touchscreens

With Shopify POS on interactive self-service kiosk touchscreens, retailers can offer an engaging in-store shopping experience with data-driven insights.

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