Facebook and Cisco combine forces for in-store mobile

by Natalie Gagliordi — Editor of KioskMarketplace.com, Networld Media Group

The networking powerhouses created CMX for Facebook Wi-Fi to drive 'likes' and improve the connected customer experience.

The Brain Exchange: Mobile marketing strategy

At this year's Retail Customer Experience Executive Summit, David Drain of the Digital Screenmedia Association led a table discussion on mobile marketing. Here…

Walmart expands distribution network for faster delivery of online orders

October 3, 2013

Walmart announced this week plans to open two new fulfillment centers that the retailer said will allow it to deliver online customer orders faster and at a…

Neiman Marcus, Bergdorf Goodman to permanently offer free shipping and returns

October 2, 2013

The Neiman Marcus Group announced that it would begin offering free standard shipping and returns for all domestic purchases made online and in-store. The…

Catalog Spree and Google partner on interactive ad content

October 2, 2013

The "digital mall" service Catalog Spree announced it has teamed with Google to distribute interactive retail catalogs and lookbooks on the Web through…

Global omnichannel study finds categorical, geographical variations

October 2, 2013

A new study from the research firm GfK study suggests that consumers are freely mingling in-store visits, online product research, and other information…

Jeff Fromm talks marketing to Millennials

At this year's Retail Customer Experience Executive Summit, Barkley marketing executive Jeff Fromm discussed showrooming, marketing to Millennials, and why…

Home Depot tops benchmark for digital gifting

October 1, 2013

RSR Research today unveiled the results of the benchmarking report "Digital Gift Cards: The Good, The Bad, And The Ugly." Based on the evaluation criteria, the…

Report: M-commerce grew 24 percent over the last 12 months

Consumers are increasingly turning to their smartphones and tablets for specific retail activities.

Amazon notches top spot on mobile retail benchmark

September 30, 2013

Amazon has topped the latest eChannel Retail Benchmark study from eDigitalResearch after the Internet giant's mobile channels outperformed the brand's popular…

Transforming the customer experience with retail kiosks

by Lucy Bateman — Business Development Manager, Cammax Limited

The customer is at the forefront of any retail business. A satisfied customer leads to loyalty, which results in maximized sales. Meeting the consumer's…

M-commerce app moves to modular pricing method

September 27, 2013

Mobile commerce solution provider Shopgate Inc. has announced the availability of a new flexible pricing model that enables online merchants to set their own…

Target offers to lend a hand with 'Diaper Duty'

by Natalie Gagliordi — Editor of KioskMarketplace.com, Networld Media Group

The retailer's new subscription service aims to capture the loyal business of new parents and busy moms.

ChannelAdvisor announces expanded presence in global online marketplaces

September 26, 2013

The e-commerce solutions provider ChannelAdvisor has announced its 2013 Autumn Release, which introduces new technology to simplify cross-border trade and…

Rent the Runway makes the move to mobile

September 26, 2013

Rent the Runway has officially made the leap from online to mobile, as the high-end fashion rental service announced the launch of an iPhone or iPod touch app…

UPS, comScore study shows shoppers want it easy

September 26, 2013

Data released today by UPS and comScore Inc. reveals that online shoppers are looking for more ease and control over their shipping and delivery experiences.

David's Bridal boosts omnichannel inventory management

September 25, 2013

The supply chain solutions provider Manhattan Associates Inc. announced that David's Bridal is now using the firm's omnichannel solutions to ensure on-time and…

Demandware offers retailers a low-cost move toward omnichannel

September 24, 2013

The cloud commerce technology provider Demandware today announced the unveiling of endless aisle functionality in its new Digital Store Solution. The function…

New eBay service allows UK shoppers to 'click and collect'

September 24, 2013

The Internet giant eBay has joined forces with the U.K. retailer Argos to offer a Click & Collect service, enabling shoppers to purchase products from…

What's in store for the 2013 holiday shopping season?

Five predictions for what retailers can expect this holiday season and how they can prepare.