Sears accused of violating fraud law

January 7, 2008

Reuters: Retailer Sears, Roebuck & Co has been hit with a lawsuit seeking class-action status that alleges a company Web site compromises customers…

NRF to focus on tech beyond the store

Show looks at relationship between retail, emerging technology.

Tommy Hilfiger Denim launches interactive storefront

January 2, 2008

LONDON — Customers at selected Tommy Hilfiger Denim stores can now join the Hilfiger Hall of Fame by adding their pictures to an interactive storefront…

Kroger, University of Cincinnati testing mobile payments

January 2, 2008

CINCINNATI — The University of Cincinnati announced the launch of a mobile payment program for UC Mobile student clients with merchants on the UC campus and in…

Independent merchants fight big retailers with selection, service

December 25, 2007

The Columbus Dispatch: This season finds independent retailers across the country dealing with a new set of economic challenges even as they still contend…

Retail Wi-Fi open to hacking

December 19, 2007

Security consultancy AirDefense recently published its "2007 Retail Shopping Wireless Security Survey," which found that most of the wireless devices in use…

Home Depot launches project-oriented store

December 19, 2007

RICHMOND HILL, ON. — The Home Depot Canada is changing the way customers shop for home improvement projects with the opening of its first project-orientated…

Fossil integrates retail, wholesale operations

December 19, 2007

The global watch and accessory company wanted to integrate information systems for its growing retail operation with the SAP software environment that…

What does online shopping really cost employers? About $7

December 18, 2007

Forrester Research released a composite overview of the "typical" multi-channel shopper - someone who shops online, through catalogs and in retail stores.

More gift cards going unredeemed

December 17, 2007

A Consumer Reports survey conducted in October found that among people who received a gift card during the 2006 holiday season, 27 percent of them left one or…

Importance of casual web surfers on sales 'exaggerated'

December 16, 2007

In a private poll conducted at an annual conference of the catalog and multi-channel retail industry, key industry players revealed that a surprisingly low…

JCPenney launches 'Know Before You Go' campaign

December 13, 2007

If you can't beat 'em, integrate 'em: JCPenney recently unveiled a new initiative on its Web site, "Know Before You Go," aimed at bringing the online and…

The planning puzzle

by James Bickers — Editor, Networld Alliance

For technology, intelligent planning makes all the difference.

Snag shoppers with self-service

Self-service is a key part of any smart multi-channel strategy.

Nike opens first NikeID Studio

December 10, 2007

Nike recently opened its first "NikeID Studio" in London, following similar installations in New York City, Paris and Osaka. The concept connects the in-store…

Blockbuster challenges redbox

Movie-rental giant tests kiosks at Papa John's, Family Dollar locations.

Survey: Luxury shoppers prefer Amazon.com

December 3, 2007

Display & Design Ideas: Unity Marketing found that the Internet ranked as one of the top three shopping venues in 12 out of 14 luxury goods categories.

Staples improves the experience for online shoppers

November 19, 2007

With its online channel a critical part of its growth strategy, Staples needed a commerce platform that would support and fuel its online business growth …

KioskCom Europe highlights top deployments

Seven kiosks made the show's SuperStar Deployments list.