Staples announces its promise to price match

October 11, 2013

Staples, the second largest e-commerce site in the world behind Amazon.com, announced yesterday its Price Match Guarantee. Starting November 3, Staples will…

The end of the beginning of e-commerce

by Doug Stephens — President, Retail Prophet Consulting

Global e-commerce is set to top 1.2 trillion dollars this year. And if that doesn’t seem astonishing, then consider that the figure represents a 19 percent…

Study: Showrooming up 156% over last year

October 10, 2013

Since 2012, there has been a 156-percent increase in consumers who purchased a product from a competitor while in a retail store, according to "Mobile Consumer…

When does personalization become an invasion of privacy?

by Chris Petersen — Owner, IMS

Without realizing it, you are creating a digital trail of your behaviors with every click and tap that you make. E-commerce has been using our cookies to track…

Amazon rolls out response to PayPal with 'Login and Pay'

October 9, 2013

Capping off a day packed with payment news came yesterday's launch of Login and Pay with Amazon, the Internet giant's plan to share its 215 million active…

PayPal letting shoppers pay by QR code

October 8, 2013

Payments giant PayPal may finally have found a way to get people to use QR codes.

FineLine and Scanbuy collaborate on mobile engagement solution

October 8, 2013

FineLine Technologies Inc. and Scanbuy Inc. have announced an agreement that will enable retailers to easily implement a QR code, Microsoft Tag, and/or an NFC…

US Bank, Monitise partner for mobile commerce

October 8, 2013

U.S. Bank and the mobile money solutions provider Monitise today announced an agreement to accelerate the delivery of a product discovery and shopping service…

First Data seeks to simplify deal redemption

October 7, 2013

First Data Corp., providers of electronic commerce and payment processing technology, announced that the First Data OfferWise solution has been integrated with…

Holiday spending expected to increase by 11 percent

Nearly all shoppers will be searching for discounts and sales, study finds.

Facebook and Cisco combine forces for in-store mobile

by Natalie Gagliordi — Editor of KioskMarketplace.com, Networld Media Group

The networking powerhouses created CMX for Facebook Wi-Fi to drive 'likes' and improve the connected customer experience.

The Brain Exchange: Mobile marketing strategy

At this year's Retail Customer Experience Executive Summit, David Drain of the Digital Screenmedia Association led a table discussion on mobile marketing. Here…

Walmart expands distribution network for faster delivery of online orders

October 3, 2013

Walmart announced this week plans to open two new fulfillment centers that the retailer said will allow it to deliver online customer orders faster and at a…

Neiman Marcus, Bergdorf Goodman to permanently offer free shipping and returns

October 2, 2013

The Neiman Marcus Group announced that it would begin offering free standard shipping and returns for all domestic purchases made online and in-store. The…

Catalog Spree and Google partner on interactive ad content

October 2, 2013

The "digital mall" service Catalog Spree announced it has teamed with Google to distribute interactive retail catalogs and lookbooks on the Web through…

Global omnichannel study finds categorical, geographical variations

October 2, 2013

A new study from the research firm GfK study suggests that consumers are freely mingling in-store visits, online product research, and other information…

Jeff Fromm talks marketing to Millennials

At this year's Retail Customer Experience Executive Summit, Barkley marketing executive Jeff Fromm discussed showrooming, marketing to Millennials, and why…

Home Depot tops benchmark for digital gifting

October 1, 2013

RSR Research today unveiled the results of the benchmarking report "Digital Gift Cards: The Good, The Bad, And The Ugly." Based on the evaluation criteria, the…

Report: M-commerce grew 24 percent over the last 12 months

Consumers are increasingly turning to their smartphones and tablets for specific retail activities.

Amazon notches top spot on mobile retail benchmark

September 30, 2013

Amazon has topped the latest eChannel Retail Benchmark study from eDigitalResearch after the Internet giant's mobile channels outperformed the brand's popular…